Deputy Care Manager

Continuity Of Care Services; Maidstone; On-site; GBP 28,000 - 35,000; Full time

Job summary

Continuity Of Care Services is seeking a Deputy Care Manager to oversee day-to-day operations of domiciliary and complex care services in Maidstone. This role is essential in ensuring compliance with CQC standards and providing high-quality, person-centred care. As a key leader, you will have the opportunity to make a meaningful impact on clients' lives. The position requires significant experience in complex care and leadership, coupled with the ability to foster a supportive team environment.

Benefits

Ongoing training and career development opportunities

Mileage allowance for travel

Health and well-being programme

Qualifications

• Minimum 2 years experience in care management or supervisory role.
• Strong understanding of CQC standards and safeguarding.
• Experience in person-centred care planning.

Responsibilities

• Assisting in the day-to-day management of the care service.
• Supervising and motivating the care team to deliver high-quality care.
• Conducting care assessments and creating tailored care plans.

Skills

Leadership

Communication

Organisational

IT Literacy

Education

NVQ Level 3 in Health and Social Care

NVQ Level 5 in Leadership & Management

Tools

People Planner

Assess Care Planning

Job description

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As our Deputy Care Manager, you will play a key role in overseeing and improving the day-to-day operations of our domiciliary and complex care service. You will work closely with the Care Manager to ensure compliance, drive quality, and maintain the person-centered care were proud to provide.

This is an exciting opportunity to advance your career in a supportive, growing organisation where your leadership and dedication will make a real impact.

What You Will Be Doing:

• Assisting in the day-to-day management of our domiciliary and complex care service

• Supervising and motivating the care team to deliver high-quality, person-centred care

• Conducting care assessments, creating tailored care plans, and monitoring care delivery

• Ensuring compliance with CQC standards and relevant health, safety, and safeguarding regulations

• Performing audits, spot checks, and service user reviews to maintain high-quality care

• Supporting recruitment, training, and staff development to build a skilled and confident care team

• Handling client and family concerns sensitively, ensuring timely resolutions

• Participating in on-call duties to manage emergencies and ensure service continuity

• Conducting care calls as required to stay familiar with client needs and build strong relationships

• Attending on-site visits and provide clinical care to support complex care packages

What We Need From You:

• Complex care experience is a must

• NVQ Level 3 in Health and Social Care (essential) NVQ Level 5 in Leadership & Management (desirable)

• Minimum of 2 years experience in a care management or supervisory role

• Strong understanding of CQC standards, safeguarding, and care legislation

• Experience in person-centred care planning and service audits

• Excellent leadership, organisational, and communication skills

• IT literacy and familiarity with care systems (e.g., People Planner, Assess Care Planning)

• Full UK driving licence and access to your own vehicle (essential)

What Can We Offer You?

• Ongoing training and career development opportunities, including leadership support

• Mileage allowance for travel

• A dynamic, supportive team environment where your contribution is valued

• The chance to make a real difference to clients' lives every day

• Health and well-being programme

About Us:

At Continuity of Care Services, we believe that everyone-regardless of age or disability-deserves the opportunity to live independently and with dignity. As our Deputy Care Manager, you'll help us deliver on this mission, leading our team to provide exceptional care and support for our clients.

If you're ready to take the next step in your care career, we'd love to hear from you!

Our recruitment process

Continuity of Care Services is a CQC regulated employer. As such, offers of employment will be subject to satisfactory references, enhanced DBS and other necessary checks. We will also require you to complete mandatory training before employment can begin- bespoke to each clients needs.