Deputy Care Manager

TN United Kingdom; Ilkley; On-site; GBP 26,000 - 28,000; Full time

Job summary

Join a forward-thinking organization dedicated to providing premium quality homecare for adults and the elderly. As a Deputy Care Manager, you'll play a pivotal role in managing and developing the business while ensuring compliance with care standards. This position offers competitive pay, ongoing training, and a supportive environment where your contributions are valued. You'll have the opportunity to make a real difference in the lives of clients and lead a dedicated team. If you're passionate about care and ready to take the next step in your career, this is an exciting opportunity for you!

Benefits

Discretionary bonus scheme

Access to Blue Light Card discount scheme

Ongoing training and support

Regular Manager Forums

Competitive pay and mileage

Qualifications

• Experience in junior management within the care industry.
• Understanding of CQC assessment criteria for care quality.

Responsibilities

• Conduct client assessments and develop high-quality care plans.
• Ensure compliance with CQC standards and improve service delivery.
• Manage staff workload and training needs effectively.

Skills

Management Skills

Client Assessment

Care Plan Development

Compliance Knowledge

Training Implementation

Education

QCF Level 5 in Social Care

Job description

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Right at Home Ilkley, Keighley & Skipton

Right at Home Ilkley, Keighley & Skipton provide premium quality homecare to adults with physical and learning disabilities and the elderly. We have built up a first-class reputation world-wide and are recognised as one of the top industry leaders in the UK.

We are actively recruiting an ambitious, driven, and caring Deputy Care Manager for our growing office covering Ilkley, Keighley & Skipton, to manage and develop the business and ensure compliance at all times.

Why join Right at Home Ilkley, Keighley & Skipton?

• Competitive salary £26,000 - £28,000 (depending on experience)
• Discretionary bonus scheme aligned with performance in role and meeting of business objectives
• Access to Blue Light Card discount scheme
• Right at Home network awarded Workbuzz 5 Star Employer Status
• Awarded Top 20 Home Care Group
• Rated ‘Good’ by the Care Quality Commission
• Ongoing support – we value our Managers and offer a full support system, ongoing training to enhance skills and business knowledge as well as dedicated compliance support to achieve outstanding CQC reports.
• A voice – regular Manager Forums to share ideas, challenges and ensure your needs are being met.

Main Duties and Responsibilities

• Conduct client Assessments and generate high quality care plans for new care packages.
• Review the support needs of existing clients ensuring the service continues to provide the highest quality of care.
• Ensure outstanding compliance across the business and to support the business in achieving a minimum of “Good” in CQC inspections.
• To assist in the responsibility of staff – to plan, allocate and evaluate the workload of all staff.
• Ensure consistent application of company policies, procedures and approved practice.
• Continually review and improve processes to ensure the most effective and efficient service is being delivered.
• To ensure training needs of all staff are met effectively – implement induction programmes and identify and provide for on-going training needs.
• Liaising with the Business Owner and Registered Manager with regards to recruitment requirements.
• Shortlisting candidates, scheduling interviews and conducting phone screenings and face to face interviews.
• Ensuring all applicant paperwork is fully completed as per Right at Home UK and statutory requirements, and is signed and countersigned
• Checking of all ID documents against application paperwork and applying for Enhanced DBS documents for all applicants and tracking the progress of each application where required
• Supporting delivery of high quality care by taking part in ‘on call’ duties

Qualifications and Experience

• Hold, or be working towards, QCF Level 5 qualification in Social Care
• In depth understanding of CQC assessment criteria for Good and Outstanding scores
• Junior management experience of service provision in the care industry

Due to the nature of the work and role, you must hold a full UK Driving Licence and have access to a car.

If you have experience as a Deputy Manager, Care Manager, NHS Deputy Ward Manager or Unit Manager we would love to hear from you. However, if you do not have care manager experience, we provide full training and encourage candidates from care roles to apply, for example: Senior Team Leader, Team Leaders, Field Care Supervisor or Senior Care Assistant. This could be your new career, with the full support and training. Anything is possible if you put your head and heart into it.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.

Competitive Pay and Mileage

Competitive hourly rates plus mileage and additional benefits.

Training and Support

With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!

Feel Valued and Appreciated

We know that our CareGivers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!