Deputy Care Manager

Royal Hospital Chelsea Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Generous annual leave

Enhanced pension scheme

Wellbeing support (EAP)

Enhanced sick leave

Social events throughout the year

Birthday day off

Discounts at onsite cafes

Cycle to work (post probation)

Season Loan Ticket (post probation)

Free onsite parking

Free onsite gym

Prestigious organisation in historic环境

Job summary

Royal Hospital Chelsea seeks a Deputy Matron to lead registered care across the Margaret Thatcher Infirmary and Domiciliary Care service, supporting Pensioners to live well with safe, person-centred care.

You will be a Registered Nurse with an NMC PIN, experienced in geriatric care, and capable of setting standards while supporting teams. Commitment to CPD and regulatory excellence is essential.

Qualifications

• Registered Adult Nurse with a current NMC PIN.
• Experience in elderly or geriatric care.
• Continuing professional development, ideally ILM Level 5 or willingness to work towards it.

Responsibilities

• Lead registered care services day to day, staying visible and practical.
• Support safe staffing, clinical standards, compliance and safeguarding.
• Build trusted relationships with Pensioners, families, colleagues and partners, driving improvement.
• Experience supervising clinical teams and supporting improvement.
• Knowledge of clinical risk, quality assurance and regulatory compliance.
• Evidence of continuing professional development and ILM Level 5 (or willingness).

Skills

Leadership

Clinical governance

Staff supervision

Safeguarding

CQC readiness

Education

Nurse qualification (RN)

Job description

The RHC Way is at the heart of everything we do. Developed by colleagues from across the Hospital, it brings our values to life through the behaviours that shape our culture and strengthen our community. Guided by Compassionate Approach, Community Spirit, and Courageous Engagement, we foster an inclusive environment where people are treated with dignity and respect, work collaboratively, and are empowered to make a positive difference every day.

About the Role

At the Royal Hospital Chelsea, we provide a home, community and high-quality care for Chelsea Pensioners: Army veterans who have served the Nation. We are seeking a Deputy Matron to help lead registered care across the Margaret Thatcher Infirmary and Domiciliary Care service, supporting Pensioners to live well, remain independent where possible and receive outstanding care as their needs change.

Our registered care services are designed around the changing needs of Chelsea Pensioners, from support in their own berths through Domiciliary Care to more specialist care in the 66-bed Margaret Thatcher Infirmary. Together, these services provide safe, regulated and person-centred care, including nursing, dementia, and end-of-life care.

This is a visible, practical and influential leadership role. You will support the Registered Manager in leading safe, responsive and person-centred care, while staying close to the day-to-day work of the teams. We need someone confident setting standards, present on the floor and ready to roll up their sleeves when it matters.

Key Responsibilities

• Lead registered care services day to day, staying visible, practical and supporting the teams.
• Support safe staffing, clinical standards, compliance, safeguarding and CQC readiness.
• Build trusted relationships with Pensioners, families, colleagues and partners, sharing learning and driving improvement.
• Experience supervising clinical teams and supporting improvement.
• Knowledge of clinical risk, quality assurance and regulatory compliance.
• Evidence of continuing professional development, ideally including ILM Level 5 or willingness to work towards it.

You will be a registered Adult Nurse with a current NMC PIN, experience in elderly or geriatric care, strong clinical judgement and a good understanding of CQC requirements.

You will bring a calm, approachable and hands-on leadership style, with the confidence to set standards, support people and step in when needed.

About You

You will be a compassionate Registered Nurse with a current NMC PIN and experience in elderly or geriatric care. A confident leader, you will be skilled in supervising clinical teams, managing performance and maintaining high standards of safe, person-centred care.

You will understand clinical governance, safeguarding, CQC requirements and regulatory compliance. Resilient and solutions-focused, you will communicate effectively with residents, families, colleagues and external partners

What We Offer

• Generous annual leave entitlement
• Pension scheme – Enhanced and competitive pension scheme
• Access to wellbeing support – Access to EAP including confidential counselling and wellbeing support
• Enhanced sick leave
• Several social events throughout the year
• Birthday day off
• Discounts at onsite cafes
• Cycle to work scheme (post probation)
• Season Loan Ticket (post probation)
• Free onsite Parking
• Free onsite gym
• Opportunity to work for a prestigious organisation in a unique and historic environment

Diversity, Equity and Inclusion

At the Royal Hospital Chelsea, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences, and perspectives and believe that a diverse workforce strengthens our community and enhances the service we provide.

We are proud to be an equal opportunities employer and are committed to ensuring all applicants are treated fairly, with dignity and respect throughout the recruitment process.

Reasonable Adjustments

If you require any reasonable adjustments during the recruitment process, including support with completing your application or attending an interview, please let us know. We will work with you to ensure appropriate arrangements are made and that any barriers to participation are removed wherever possible.

Recruitment Process

The Royal Hospital Chelsea is committed to safer recruitment practices. Offers of employment are subject to references, right to work checks, DBS clearance, and any other relevant pre-employment checks required for the role.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent and removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community.

We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

The RHC Way shapes how we care and work together: with a compassionate approach, strong community spirit and courageous engagement. We listen with kindness, look out for one another, act when it matters and continually seek better ways to serve Chelsea Pensioners, colleagues and the Hospital.

Our selection process

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

This is more than a clinical leadership role. It is a chance to be part of a remarkable community, uphold a proud heritage and help shape care that is personal, dignified and deeply valued.