Care Assistant

Royal Hospital Chelsea Group; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Enhanced pension scheme

Wellbeing support (EAP)

Enhanced sick leave

Social events throughout the year

Birthday day off

Discounts at onsite cafes

Cycle to work (post probation)

Season Loan Ticket (post probation)

Free onsite Parking

Free onsite Gym

Job summary

The Royal Hospital Chelsea is seeking a compassionate Care Assistant to support Chelsea Pensioners with daily living, personal care and companionship. You will work as part of the Health and Wellbeing team to maintain dignity, independence and quality of life for residents.

You will be kind, reliable and caring, with strong communication and teamwork skills, and be prepared to learn and work towards the Care Certificate or equivalent.

Qualifications

• Kind, reliable and caring with a genuine interest in supporting older people.
• Ability to communicate well and work effectively as part of a team.
• Willingness to learn and work toward Care Certificate or equivalent.

Responsibilities

• Support Pensioners with daily living, including personal care, mobility, meals and hydration.
• Help Pensioners feel comfortable, respected and valued at all times.
• Follow care plans and procedures under guidance of senior staff.
• Keep accurate daily records and report concerns about wellbeing.
• Support social activities and hobbies.
• Escort Pensioners to appointments or outings as required.
• Work flexibly across shift patterns as needed.
• Welcome visitors and provide friendly, professional assistance.
• Ensure rooms and equipment are clean, safe.

Job description

The RHC Way is at the heart of everything we do. Developed by colleagues from across the Hospital, it brings our values to life through the behaviours that shape our culture and strengthen our community. Guided by Compassionate Approach, Community Spirit, and Courageous Engagement, we foster an inclusive environment where people are treated with dignity and respect, work collaboratively, and are empowered to make a positive difference every day.

About the Role

As a Care Assistant, you will support the Chelsea Pensioners with their day-to-day care, helping them to feel safe, comfortable and respected. You will work as part of the Health and Wellbeing team, providing personal care, practical support and companionship, while helping Pensioners maintain their dignity, independence and quality of life.

Key Responsibilities

• Support Pensioners with daily living, including personal care, mobility, meals and hydration.
• Help Pensioners feel comfortable, respected and valued at all times.
• Follow care plans, policies and procedures under the guidance of senior care staff.
• Keep accurate daily records and report any concerns about a Pensioner’s wellbeing.
• Support social activities and help Pensioners stay involved in hobbies and interests.
• Respond promptly to calls for assistance and provide support when needed.
• Welcome visitors and provide help in a friendly and professional way.
• Help keep rooms, equipment and shared areas clean, tidy and safe.
• Escort Pensioners to appointments, outings or visits when required.
• Work flexibly across shift patterns as needed.

About You

You will be kind, reliable and caring, with a genuine interest in supporting older people. You will communicate well, work effectively as part of a team and stay calm under pressure. You will take pride in providing high standards of care and be willing to learn, follow guidance and work towards the Care Certificate or equivalent.

What We Offer

• Generous annual leave entitlement
• Pension scheme – Enhanced and competitive pension scheme
• Access to wellbeing support – Access to EAP including confidential counselling and wellbeing support
• Enhanced sick leave
• Several social events throughout the year
• Birthday day off
• Discounts at onsite cafes
• Cycle to work scheme (post probation)
• Season Loan Ticket (post probation)
• Free onsite Parking
• Free onsite gym
• Opportunity to work for a prestigious organisation in a unique and historic environment

Diversity, Equity and Inclusion

At the Royal Hospital Chelsea, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences, and perspectives and believe that a diverse workforce strengthens our community and enhances the service we provide.

We are proud to be an equal opportunities employer and are committed to ensuring all applicants are treated fairly, with dignity and respect throughout the recruitment process.

Reasonable Adjustments

If you require any reasonable adjustments during the recruitment process, including support with completing your application or attending an interview, please let us know. We will work with you to ensure appropriate arrangements are made and that any barriers to participation are removed wherever possible.

Recruitment Process

The Royal Hospital Chelsea is committed to safer recruitment practices. Offers of employment are subject to references, right to work checks, DBS clearance, and any other relevant pre-employment checks required for the role.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community.

We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

The RHC Way shapes how we care and work together: with a compassionate approach, strong community spirit and courageous engagement. We listen with kindness, look out for one another, act when it matters and continually seek better ways to serve Chelsea Pensioners, colleagues and the Hospital.

Our selection process

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

This is more than a clinical leadership role. It is a chance to be part of a remarkable community, uphold a proud heritage and help shape care that is personal, dignified and deeply valued.

If you are ready ... we would love to hear from you.