Deputy Breast Screening Office Manager

Royal Berkshire; Reading; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

West Berkshire Breast Screening Service is seeking an experienced administrator to take on Deputy Breast Screening Administrative Services Manager duties within the NHS breast screening programme. You will lead administrative staff, ensure efficient, patient-focused service delivery and deputise for the manager when required.

Role requires organising daily activities, monitoring performance against targets, and supporting training, recruitment and continuous improvement initiatives within the

Qualifications

• GCSE English and Maths at A-C or equivalent.
• Good computer literacy and general education to A level or NVQ4 in Business Admin / Customer Care.
• Experience supervising staff in a healthcare or similar environment.

Responsibilities

• Assist the Breast Screening Administrative Services Manager to ensure efficient administration.
• In the absence of the manager, prioritise daily activities and ensure service delivery.
• Manage staff annual leave and align with service and policy requirements.
• Liaise with Lead Radiographer to adjust rotas and clinics based on staffing.
• Support performance monitoring and service improvement initiatives.

Skills

Leadership

Staff supervision

Data reporting

Education

GCSE English & Mathematics (A-C)

A level or NVQ4 in Business Administration / Customer Care

Tools

Microsoft Word

Microsoft Excel

Job description

Are you an experienced administrator with strong leadership skills and a passion for delivering high-quality patient services?

We are seeking an enthusiastic and highly organised Deputy Breast Screening Administrative Services Manager to support the delivery of an efficient, responsive and patient-focused administrative service within the West Berkshire NHS Breast Screening Service.

This is an exciting opportunity to play a key role in the NHS breast screening programme, supporting the early detection of breast cancer and helping to improve outcomes for thousands of women across Berkshire.

Main duties of the job

Support the management and coordination of the administrative functions of the West Berkshire Breast Screening Service. Provide day-to-day leadership, supervision and support to administrative staff. Deputise for the Breast Screening Administrative Services Manager when required. Ensure compliance with NHS Breast Screening Programme standards, national guidance, government targets and Trust policies. Monitor and support administrative performance against key operational objectives. Assist with training and staff development. Support service improvement projects and the implementation of new processes. Investigate and resolve administrative issues, escalating where appropriate.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job responsibilities

Assists the Breast Screening Administrative Services Manager to ensure the operation of an efficient and effective administration service that meets the needs of the Breast Screening Service; will include monitoring performance against set targets

In the absence of the Breast Screening Administrative Services Manager, prioritises and plans the daily activities of the administrative service, ensuring a consistent level of service delivery; works in cooperation/conjunction with other staff groups

In the absence of the Breast Screening Administrative Services Manager takes responsibility for the management of administrative staff annual leave; ensures that leave requirements are balanced against service needs and that Trust and departmental leave policies are followed

Liaises with Lead Radiographer regarding rotas to ensure that predicted numbers are correct; adjusting clinics as necessary taking into account staffing levels and equipment issues

Person Specification

Education/Qualifications

• GCSE or equivalent in English and Mathematics , grades A-C
• Evidence of a good level of computer literacy
• Good general education to 'A' level or NVQ 4 in Business Administration /Customer Care or acquired equivalent experience

Experience

• Evidence of recent and extensive administration experience, ideally within a healthcare setting
• Working knowledge of NHS Cancer Screening Programmes
• Staff supervision experience within the workplace

Skills and Knowledge

• Good working knowledge of Microsoft Word, Excel etc. with ability to manipulate and present data
• Good understanding of relevant national legislation & targets, and the NHS Breast Screening Programme guidelines
• Attendance on leadership / assertiveness training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Berkshire Breast Screening Service Lead