4453 - Deputy Screening Office Manager

Barnsley Hospital; Barnsley; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

Barnsley Hospital is seeking a Deputy Screening Office Manager to lead the administrative team within the Breast Screening Unit. You will support the Screening Office Manager and Programme Manager, ensuring efficient day-to-day management of screening and symptomatic imaging administrative services.

You will monitor performance, data quality and reports, maintain NBSS and BS-Select systems, and contribute to continuous service improvement while deputising for the Screening Office Manager as

Qualifications

• Experience with NBSS and BS-Select computer systems.
• Experience working with multidisciplinary teams and senior managers.
• Experience with IT systems ensuring data accuracy and completeness.
• Competence in statistical analysis and clinical audit.
• Experience of staff and office management.
• Experience of System Quality Management and developing procedures.

Responsibilities

• Support day-to-day management and delivery of administrative services for breast screening and symptomatic imaging.
• Supervise administrative team, coordinate workloads and screening pathways.
• Monitor performance with KPIs, audits and statutory reports; manage key information systems.
• Contribute to quality assurance, staff training and service improvement.
• Support staff management including rostering, leave, training and development.

Skills

Leadership

Analytical skills

Data quality

Communication

Staff management

Multidisciplinary teamwork

Education

NVQ 3 in Business Administration

Tools

NBSS

BS-Select

CRIS

Lorenzo

Job description

An exciting opportunity has arisen for a Deputy Office Manager to join the Breast Screening Unit. The post holder will support the Screening Office Manager, Programme Manager and wider multidisciplinary team in the effective day-to-day management and development of administrative services across breast screening and symptomatic imaging.

This key role includes supporting and supervising the administrative team, coordinating screening pathways, call/recall and failsafe processes, and helping to ensure NHS Breast Screening Programme standards and performance targets are achieved.

The role has a strong focus on data quality, performance monitoring and reporting, including KPIs and statutory audits, alongside supporting key screening systems such as NBSS and BS-Select.

We are looking for an organised, proactive and motivated individual with strong leadership, communication and analytical skills who can manage competing priorities in a busy service. The post holder will deputise for the Screening Office Manager when required and contribute to the continued quality, performance and development of the Breast Imaging Service.

Main duties of the job

The successful candidate will support the day-to-day management and delivery of the Breast Screening and symptomatic administrative services, working closely with the Screening Office Manager, Programme Manager and wider multidisciplinary team. They will help manage and support the administrative team, coordinate workloads and ensure screening pathways, including call/recall, failsafe and higher-risk processes, are managed effectively and in accordance with national standards.

The candidate will monitor service performance, maintain accurate screening data and support the preparation, analysis and submission of KPIs, audits and statutory reports. They will have responsibility for key information systems, including NBSS and BS-Select, and will contribute to administrative quality assurance, staff training, service improvement and the development and maintenance of procedures.

They will also support staff management, including workload allocation, rostering, sickness and annual leave, training, appraisal and development, and will deputise for the Screening Office Manager when require.

About us

Barnsley is a place of real warmth and communityspirit. With a proud industrial past, the town offers affordable living, greattransport links, rich culture and many green spaces. Barnsley punches above itsweight and has recently seen economic growth, substantial regeneration anddigital ambition, whilst leading the way in healthcare innovation andemployability.

At Barnsley Hospital, we are a close-knit,ambitious team delivering outstanding care in the heart of South Yorkshire. Ouraim is to be the best place to work and we have been consistently rated by ourpeople as being amongst the very best Trusts in the country in areas such ascompassionate leadership, teamwork and supporting colleague wellbeing.

We offer a friendly working environment where youwill be recognised and valued for what you do, led with compassion andintegrity and have your career and wellbeing supported.

BarnsleyHospital NHS FT is committed to promoting equality of opportunity and fairtreatment to all applicants.

Forindividuals who require sponsorship under the skilled worker or health &care visa route please use the link on the right hand side of the advert tocheck your eligibility.

The cost ofthe DBS (criminal records check) for Band 6 and above roles will only be met bythe successful candidate(s) through salary deduction.

Please notewe reserve the right to close positions early

Job responsibilities

Job Description forDeputy Screening Office Manager

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

SupportingDocuments

Please refer to thevalues-based recruitment guidance and associated documentation.

Person Specification

Experience

• Ability and expertise in the proficient use of NBSS and BS-Select computer systems
• Experience of working with multidisciplinary teams, senior managers and commissioners.
• Evidence of working with IT systems, including as System Administrator, where the production of data accuracy and data completeness are paramount.
• Competence in statistical analysis and clinical audit.
• Experience of staff and office management
• Experience of System Quality Management, ie. developing, writing and maintaining protocols/procedures.
• Extensive experience working in breast service
• Experience of managing change
• Experience of CRIS and Lorenzo systems
• Substantial NHS administrative or similar healthcare background

Personal Attributes

• Positive and enthusiastic
• Self motivated and confident
• Professional
• Proactive, forward thinking, quick problem solving attitude.
• Commitment to undertake ongoing development
• A desire to work towards the delivery of a good quality service
• Ability to use own initiative and work under pressure
• Ability to promote good team working practices.
• Ability to travel to, attend and represent the Unit at local regional and national meetings

Knowledge and Awareness

• Good working knowledge of Microsoft Office packages, i.e. Word, Excel, Access, Outlook and the Internet.
• Knowledge of both Risk Management and Health and Safety including IRMER
• Knowledge of confidentiality and Data Protection
• Knowledge of the key aspects of the NHSBSP and symptomatic services
• Understanding of the significance of national developments and their impact at local, regional level
• Knowledge of both breast screening and symptomatic modalities and the distinction between both.
• Confidentiality
• Good working knowledge of the NBSS computer systems.
• Knowledge and understanding of NHSBSP and unit terminology.
• Knowledge of current health care issues in respect of breast services.

Trust Values

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: How do you ensure you build and sustain positive working relationships within a team?
• Please describe in around 100 words: How do you lead/manage a well functioning team?

Qualifications

• NVQ 3 NVQ Level 3 Business Administration.
• Additional qualification and experience in managing IT systems within breast screening

Skills and Abilities

• Higher level analytical skills such as crystal reporting, BASO, KC6s,KPIs
• Ability to input, retrieve and manipulate data within information systems
• Ability to analyse complex data and produce information reports
• Ability to motivate, influence, and encourage different ways of working
• Ability to multi-task and deal with frequent interruptions.
• Excellent organisational/leadership and training skills.
• Empathy and excellent communication skills
• Excellent verbal and written communication skills
• Ability to work independently and under pressure, producing work of a high standard to tight deadlines
• Ability to deal with difficult situations.
• Ability and experience of dealing with patients, resolving issues in a confident, sympathetic and understanding manner.
• Develop oneself and contribute to the development of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Breast Screening Programme Manager/ Modality Lead