Deputy Account Director

TN United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the catering industry is seeking a dedicated professional to oversee their national portfolio. The successful candidate will ensure quality and service standards, manage General Managers, and lead investment projects, focusing on delivering excellent customer experiences.

Qualifications

• Experience in multi-unit contract catering or a similar catering business.
• Strong problem-solving skills and strategic implementation abilities.
• Effective communication skills to motivate and engage at all organizational levels.
• A passion for food and hospitality excellence.
• Proven leadership and financial management capabilities.

Responsibilities

• Oversee a national portfolio of operations.
• Serve as the main contact for clients, ensuring high standards of quality and service.
• Manage and motivate General Managers and their teams.
• Lead future investment plans and project delivery.

Skills

Problem-solving

Strategic implementation

Effective communication

Leadership

Financial management

Job description

Job Description

We are seeking a dedicated professional to oversee our national portfolio, ensuring quality and service standards are maintained across all locations. The successful candidate will act as the primary point of contact for clients, manage and inspire General Managers and their teams, and lead future investment projects with a focus on delivery.

Key Responsibilities

1. Oversee a national portfolio of operations.
2. Serve as the main contact for clients, ensuring high standards of quality and service.
3. Manage and motivate General Managers and their teams to deliver excellent customer experiences and strong commercial results.
4. Lead future investment plans and project delivery.

Required Skills & Experience

• Experience in multi-unit contract catering or a similar catering business.
• Strong problem-solving skills and strategic implementation abilities.
• Effective communication skills to motivate and engage at all organizational levels.
• A passion for food and hospitality excellence.
• Proven leadership and financial management capabilities.