Depot Operations Supervisor — Lead Bus Punctuality

First South Yorkshire Ltd; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday entitlement and bank holidays

Pension scheme

Travel discounts for staff and family

Cycle to work

Job summary

First Bus in Sheffield is seeking an Operations Supervisor to ensure safe, punctual and cost-effective service delivery by managing drivers and vehicles from Olive Grove depot. You will identify and resolve day-to-day issues, plan staffing and respond to queries while maintaining high standards of performance.

The role requires leadership, strong planning, and knowledge of road traffic and employment legislation.

Qualifications

• Previous management or supervisory experience (bus/transport preferred).
• Excellent computer skills.
• Professional knowledge of Road Traffic Act and employment legislation.
• Ability to lead and inspire people to follow operational best practice.
• Knowledge of employment legislation.
• Excellent planning and prioritising.
• Self motivated with a positive approach to change.
• Customer focus.

Responsibilities

• Plan on-the-day service requirements from the current day through future days, including cover for absences.
• Monitor and manage service punctuality and availability in a smaller depot using the relevant systems.
• Support driver queries promptly and oversee driver reporting.
• Ensure accurate recording of drivers’ hours, duties and attendance in the DAS GUI system.
• Maintain records for all aspects of operational standards and performance.
• Analyse information to drive continuous improvements in service performance.
• Ensure correct vehicle allocation and timely departure of drivers from the depot.
• Handle telephone queries and resolve customer issues.
• Coordinate hand-overs across shifts and teams.
• Collect cash from depots per procedures.
• Log incidents and prepare reports with findings and recommendations.
• Collaborate with depot operations and engineering to maintain on-time performance.

Skills

Excellent computer skills

Road Traffic Act knowledge

Employment legislation knowledge

Leadership and motivation

Planning and prioritisation

Customer focus

Tools

DAS GUI system

Job description

First Bus in Sheffield is seeking an Operations Supervisor to ensure safe, punctual and cost-effective service delivery by managing drivers and vehicles from Olive Grove depot. You will identify and resolve day-to-day issues, plan staffing and respond to queries while maintaining high standards of performance.

The role requires leadership, strong planning, and knowledge of road traffic and employment legislation.