Depot Operations Manager – Engineering Team & Company Car

Harbourne Associates; Nottingham; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Company car

25 days annual leave + bank holidays

Health and wellbeing benefits

Company pension

Job summary

Harbourne Associates is seeking a hands-on Depot Manager to lead a fast-paced service operation in the North West. You will own the depot's daily running, manage workshop and field teams, and drive exceptional customer service and performance.

The role emphasizes building a high-performing team, improving processes, and delivering first-class service for an established market leader. A strong leadership background in engineering or technical services is essential.

Qualifications

• Experience managing engineers or technical service teams.
• Strong leadership and people management skills.
• Mechanical, engineering, industrial or service background.
• Excellent organisational and communication skills.
• Commercial awareness and a customer-first approach.
• Ability to perform under pressure and make quick decisions.

Responsibilities

• Leading, motivating and developing a team of workshop and field-based engineers.
• Taking full ownership of the day-to-day running of the depot.
• Planning workloads and ensuring a fast, efficient service for customers.
• Building strong customer relationships and supporting business growth.
• Driving operational performance, service quality and customer satisfaction.
• Managing stock, resources and depot performance.
• Championing health & safety and compliance.
• Coaching and developing your team to achieve their best.

Skills

Team leadership

Engineering management

Operational planning

Customer service

Decision making under pressure

Commercial awareness

Job description

Harbourne Associates is seeking a hands-on Depot Manager to lead a fast-paced service operation in the North West. You will own the depot's daily running, manage workshop and field teams, and drive exceptional customer service and performance.

The role emphasizes building a high-performing team, improving processes, and delivering first-class service for an established market leader. A strong leadership background in engineering or technical services is essential.