Depot General Manager

DX Group; Mid Suffolk; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health cash plan

Holidays: 25 days + bank holidays

Long service recognition

Maternity & Paternity pay

Pension scheme

Life assurance

Private medical cover

Employee assistance programme

Job summary

DX Group is seeking an experienced service centre leader to drive end-to-end operations for the DX products, ensuring budgeted service, cost and quality targets are met.

You will manage employed staff, subcontractors and drivers, oversee premises and equipment, and lead the change process to deliver an integrated service centre aligned with DX plans.

Join a team that values accountability, customer focus and continuous improvement, with clear career progression and excellent benefits.

Qualifications

• Previous experience in the logistics or distribution industry.

Responsibilities

• Lead and manage all aspects of the service centre operation for DX products to achieve budgeted service, cost and quality performance.
• Manage premises, equipment and consumables to ensure cost-effective, high-quality delivery.
• Drive and lead the change process to deliver an integrated service centre operation in line with DX plans.
• Manage employed colleagues, third-party subcontractors and owner drivers to meet targets.
• Maintain strong customer and supplier relationships through service/product processes to deliver excellent customer service.

Job description

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

Reporting to the Regional Director this role is to lead and manage all aspects of the service centre operation for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers. Manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation in line with DX plans and projects.

Key responsibilities

• Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
• Experience of managing budgets, revenue and profit an loss
• Have the ability and the track record to seek improvements without having to be prompted.
• Ability to identify problems and design deployable solutions.
• Proven record of successful Customer interface and supplier management.
• Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.

Essential criteria for this role

• Previous experience in the logistics or distribution industry

Benefits:

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Enhanced Company Pension Scheme
• Life Assurance
• Private Medical Cover
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!