Depot General Manager

DX Group

Exeter

On-site

GBP 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Health Cash Plan

25 days holiday + bank holidays

Long Service Recognition

Enhanced Pension Scheme

Life Assurance

Private Medical Cover

Employee Assistance programme

DX Discounts Portal

Job summary

DX Group is seeking an experienced service centre leader to oversee all aspects of our UK service centre operations, ensuring delivery against budgeted service levels, costs and quality targets. You will manage employees, subcontractors and owner drivers, maintaining premises, equipment and consumables while driving improvements to meet the company’s DX Delivered Exactly promise.

Reporting to the Regional Director, you will lead change initiatives to deliver an integrated operation and build

Qualifications

Experience leading service centres or logistics/parcel operations.
Proven budgeting, revenue and cost control experience.
Track record of driving improvements and change.

Responsibilities

Lead service centre operations to meet budgeted service, cost and quality targets.
Manage employees, subcontractors and owner drivers.
Oversee premises, equipment and consumables to ensure high performance.
Drive change to deliver integrated service centre operations in line with DX plans.

Skills

Line management

Budgeting

Customer management

Change leadership

Job description

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

Reporting to the Regional Director this role is to lead and manage all aspects of the service centre operation for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers. Manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation in line with DX plans and projects.

Key responsibilities

Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
Experience of managing budgets, revenue and profit an loss
Have the ability and the track record to seek improvements without having to be prompted.
Ability to identify problems and design deployable solutions.
Proven record of successful Customer interface and supplier management.
Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.

Essential criteria for this role