Depot Manager

Nationwide Platforms Ltd.; Cardiff; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company car

Private medical care

25 days leave

Life Assurance

Pension scheme

Lifestyle discounts

Job summary

Nationwide Platforms Ltd. Cardiff is seeking an inspiring Depot Manager to lead the local depot operation, deliver exceptional customer service and drive revenue and growth.

This is a hands-on role with ownership to build strong customer relationships and a culture of customer-first performance. You will own the business, coach the team, manage budgets, and use KPI data to improve efficiency while ensuring safety and compliance, with a clear path for progression within a leading UK player in the

Qualifications

• Leadership experience within a depot, branch, rental, logistics, transport or customer-facing operations.
• Experience managing budgets, controlling costs and delivering profitable growth.
• Strong customer relationships and local business development skills.
• Customer-focused, entrepreneurial mindset.
• Ability to motivate others, create accountability and inspire performance.
• Strong problem-solving and decision-making skills.
• Proactive, hands-on approach in fast-paced environments.
• Confident using financial and operational data to make business decisions.

Responsibilities

• Leading a safe, compliant and customer-focused depot operation.
• Delivering depot revenue, profitability and operational targets.
• Driving a customer-first culture throughout the depot team.
• Building strong relationships with local customers and resolving issues quickly and professionally.
• Identifying opportunities to grow market share and local business performance.
• Coaching, developing and motivating colleagues to create a high-performing team.
• Managing fleet, people and operational resources to meet customer demand.
• Using performance data and KPIs to drive continuous improvement.
• Ensuring the depot operates safely and efficiently while delivering excellent customer service.

Skills

Leadership

Budget management

Customer relationships

Business development

Entrepreneurial mindset

Team motivation

Problem solving

Hands-on

Data-driven decisions

Job description

Run your own depot. Grow your team. Deliver exceptional customer service.

Want the opportunity to run your own depot business?

As Depot Manager at the Cardiff depot, you'll be responsible for leading a successful local depot operation, delivering outstanding customer service while driving operational performance, profitability and growth.

This is a visible, hands‑on leadership role where you'll be right in the thick of the action. You'll build strong customer relationships, lead from the front and create a culture where every colleague keeps the customer at the heart of what we do.

If you enjoy thinking like a business owner, spotting opportunities and making a direct impact on results, this could be the role for you.

In return you will receive a salary from £45,000Company car or cash allowance of £7,900, BUPA Private Medical Care, 25 days annual leave plus back holidays, Life Assurance, Auto Enrolment Pension scheme and Lifestyle Benefits – Discounts on selected high street stores.

What You'll Be Responsible For

• Leading a safe, compliant and customer-focused depot operation.
• Delivering depot revenue, profitability and operational targets.
• Driving a customer-first culture throughout the depot team.
• Building strong relationships with local customers and resolving issues quickly and professionally.
• Identifying opportunities to grow market share and local business performance.
• Coaching, developing and motivating colleagues to create a high-performing team.
• Managing fleet, people and operational resources to meet customer demand.
• Using performance data and KPIs to drive continuous improvement.
• Ensuring the depot operates safely and efficiently while delivering excellent customer service.

What You'll Bring

• Leadership experience within a depot, branch, rental, logistics, transport, engineering or customer-facing operational environment.
• Experience managing budgets, controlling costs and delivering profitable growth.
• Strong customer relationship and local business development skills.
• A customer-focused, entrepreneurial mindset.
• The ability to motivate others, create accountability and inspire performance.
• Strong problem-solving and decision-making skills.
• A proactive, hands‑on approach and the ability to thrive in a fast-paced environment.
• Confidence using financial and operational data to make good business decisions.

Success in this role is assessed through:

• Commercial Performance
• Customer Engagement
• People Leadership
• Operational Delivery
• Safety & Compliance

Why Join Nationwide Platforms?

As the UK's largest powered access provider, we help customers across the country work safely at height every day.

This role offers genuine ownership and the chance to run your own local business, supported by an experienced team of specialists across engineering, transport and sales. You'll have the opportunity to grow your depot, develop your people, build strong customer relationships and make a visible impact on business performance.

With real autonomy, support from experienced leaders and opportunities for progression, it's a fantastic opportunity to turn ambition into reality and take the next step in your leadership career.