Depot Manager

Intervieweb; Canvey Island; On-site; GBP 42,000 - 64,000; Full time

Job summary

Intervieweb is seeking a Depot Manager to lead and develop a First Fence Depot team in Canvey Island, UK. The role focuses on driving growth, delivering exceptional customer service, and maintaining high operational standards to support business objectives.

The successful candidate will work closely with the Depot Management team and central departments to implement strategies and ensure compliance with relevant regulations.

Responsibilities

• Leading Sustainable Growth: develop and implement strategies to increase sales, improve efficiency, and expand the customer base.
• People Management and Development: hire, train, coach, and support a positive, inclusive work environment.
• Customer Focus: prioritize customer needs and ensure exceptional service and satisfaction.
• Operational Excellence: maintain standards and ensure compliance with transport, health and safety regulations and guidelines.
• Collaboration and Communication: coordinate with Depot Management, Operations Manager, Operations Director, and central teams.

Job description

As a First Fence Depot Manager, your main responsibilities will include:

Leading Sustainable Growth: You will be responsible for driving sustainable growth for the business. This involves developing and implementing strategies to increase sales, improve operational efficiency, and expand the customer base. You will work closely with the Operations Manager, Operations Director, and central teams to achieve these objectives.

People Management and Development: You will be responsible for leading, supporting, and developing your team. This includes hiring and training employees, setting performance expectations, providing feedback and coaching, and ensuring a positive and inclusive work environment. You will work closely with the Depot Management team to optimize team performance and foster a culture of continuous improvement.

Customer Focus: You will prioritize the needs of the customers and ensure that the team delivers exceptional service. This involves understanding customer requirements, resolving any issues or complaints, and maintaining high standards of customer satisfaction. Your focus on doing the right thing for customers will be evident in your daily interactions and decision-making.

Operational Excellence: You will set and maintain operational standards in line with company policies. This includes compliance with transport legislation, health and safety regulations, and other relevant industry guidelines. You will work closely with the central teams, such as Sales and Commercial, to ensure smooth operations and achieve business objectives.

Collaboration and Communication: You will collaborate with various stakeholders, including the Depot Management team, Operations Manager, Operations Director, and central teams. Effective communication and coordination will be crucial to align strategies, share best practices, and drive overall success.

Overall, your role as a First Fence Depot Manager involves leading, developing, and supporting your team to achieve sustainable growth, while prioritising customer satisfaction, operational excellence, and adherence to company standards.