Deployment Strategist

Fleetcraft; Greater London; Presencial; GBP 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Early-stage equity

Descripción de la vacante

Fleetcraft is building the critical infrastructure for next-generation aircraft maintenance. As Deployment Strategist you will own customer implementation end-to-end, translating complex requirements into AI-driven solutions and guiding adoption across hangars, facilities and production environments worldwide.

You will work hands-on with technicians, operators, managers and executives to understand workflows, deploy the product, and ensure it becomes mission-critical in real operations.

Formación

• 2+ years in consulting, technical implementation, solutions engineering, or customer-facing roles in enterprise B2B.
• AI-native: you already use AI extensively in your work, experiment constantly, and instinctively find ways to move faster with it.
• Technically fluent: you can hold your own with engineers and translate customer needs into actionable engineering requirements.
• High emotional intelligence: equally comfortable earning the trust of CEOs, IT directors, senior engineers, aircraft technicians, and pilots.
• Structured and resourceful: able to manage multiple deployments, solve complex problems, and bring clarity to ambiguous situations.
• Bias to action: you take ownership, learn quickly, and prioritise getting things done over perfect plans.

Responsabilidades

• Own customer implementation end-to-end.
• Translate complex operational requirements into AI solutions.
• Work hands-on with customers to drive adoption and translate field learnings into priorities.
• Deploy Fleetcraft into live environments and ensure the product is mission-critical.

Conocimientos

Consulting experience

Technical implementation

Solutions engineering

Customer-facing

AI-native

Technically fluent

Emotional intelligence

Structured & resourceful

Bias to action

Descripción del empleo

About Fleetcraft

We're building the critical infrastructure for the next generation of aircraft.

Aerospace demand is surging. OEMs have decade-long backlogs, new manufacturers are racing to market, and the industry is hundreds of thousands of technicians short.

The world needs more aerospace capacity, but the systems used to maintain and manufacture aircraft are slow, manual, and barely changed in decades. Fleetcraft is the full system to operate and manage aircraft maintenance. Our agents already work alongside technicians and controllers in 10+ maintenance organisations across 4 continents. They capture the repair as it happens and turn expertise into intelligence the whole operation can use.

Our seed was led by Susa Ventures, alongside Liquid 2 VC, early backers of Anduril and Stoke Space. You'll work with a team that has helped launch airlines and put satellites into orbit, and with an aviation advisory board whose members have run major aircraft OEMs, led airworthiness at Gulfstream, and overseen training facilities that educate a quarter of all aircraft mechanics in the US.

The role

As a Deployment Strategist, you’ll own customer implementation end-to-end.

You’ll translate complex operational requirements into AI-solutions, work hands-on with customers to drive adoption, and turn what you learn in the field into sales and engineering priorities.

This is a highly hands-on, high-ownership role. You’ll spend time in our office with the team, but also on-site with customers in hangars, maintenance facilities, and manufacturing environments, around the world. You’ll work directly with technicians, operators, managers, and executives to understand their workflows, deploy Fleetcraft into live environments, and make sure the product becomes mission-critical.

What we're looking for

We’re looking for someone with exceptional learning velocity, commercial instinct, and technical competence. You should be pragmatic, intentional, and very structured. Aerospace experience is not required - the ability to learn quickly, adapt, and handle complex implementations with high emotional intelligence.

You should be technically fluent enough to understand AI and software systems and commercially curious enough to understand what drives customer value.

• 2+ years in consulting, technical implementation, solutions engineering, or customer-facing roles in enterprise B2B.
• AI-native: You already use AI extensively in your work, experiment constantly, and instinctively find ways to move faster with it.
• Technically fluent: You can hold your own with engineers and translate customer needs into actionable engineering requirements.
• High emotional intelligence: Equally comfortable earning the trust of CEOs, IT directors, senior engineers, aircraft technicians, and pilots.
• Structured and resourceful: Able to manage multiple deployments, solve complex problems, and bring clarity to ambiguous situations.
• Bias to action: You take ownership, learn quickly, and prioritise getting things done over perfect plans.

What we offer

£75k-£110k salary plus meaningful early-stage equity.

A small, high-trust team where your decisions move the whole company forward. Relocation support if needed. Modern tools, real-world impact in a regulated industry, and the chance to define how AI transforms aerospace from the ground up.

If you're energised by building production AI systems that solve hard, real-world problems - and you want the ownership and pace that only comes from being early at something important, we'd love to talk.

Interview process

1. Initial screening interview with a co‑founder (30 min)
2. Technical interview (45 min)
3. Take home project
4. In‑person meeting (1 hr)

After the in‑person meeting we check references and then make an offer.

We're unable to offer visa sponsorship for this role. Fleetcraft is an equal opportunities employer.