Department Manager, Footwear, Selfridges London

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in the footwear and accessories sector is seeking a Department Manager for their London location. This role is pivotal in ensuring exceptional customer service and driving sales performance in a vibrant retail environment. As a leader, you will inspire your team to achieve high standards while embodying the brand's values of diversity and creativity. Your experience in fast-paced retail management, particularly within luxury fashion, will be key to your success. Join a brand that values kindness and individuality, and be part of a team that celebrates the spirit of London.

Qualifications

• Experience in fast-paced retail management roles is essential.
• Background in luxury fashion or accessories preferred.

Responsibilities

• Ensure the highest standards of customer service at all times.
• Manage team productivity and maintain store sales targets.
• Maintain excellent visual presentation consistent with company guidelines.

Skills

Customer Service Excellence

Team Leadership

Sales Target Achievement

Visual Merchandising

Communication Skills

Job description

Social network you want to login/join with:

Department Manager, Footwear, Selfridges London, London

col-narrow-left

Client:

Location:

London, United Kingdom

Job Category:

Retail

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

be34b84fd149

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Responsibilities:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and Kurt Geiger with your own service standards
• Ensure all store and company sales targets, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
• Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

Requirements

• Previous experience high turnover, fast paced store/concession management role
• Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
• Proven ability to drive a large team
• Representative of our luxury/fashion forward brand in every way
• Competitive basic salary
• Generous bonus structure

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism