Department Manager

H&M; West Carr; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Global Employee Discount

Health and Lifestyle Benefits

The Retail Trust - Employee Assistance

Benefit Hub discounts

Travel Loans

Company Sick Pay

Workplace Pension Scheme

Job summary

H&M Kingston is seeking a Department Manager to lead and support your team, creating an inclusive and collaborative culture. You will ensure an excellent operational and visual experience for customers and colleagues while strategically analysing sales and stock levels to push store performance.

This permanent, full-time role requires 7 days flexibility, including weekends, and offers meaningful development opportunities within the H&M Group.

Qualifications

• Experience leading a store team and driving performance.
• Strong people management and recruitment skills.
• Ability to analyse sales and stock levels to optimise profitability.
• Commitment to inclusive culture and customer experience.

Responsibilities

• Lead your team to deliver outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimise results, profits, and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about store strengths and growth areas, monitor competitors and understand the local market and customer needs.

Skills

Leadership

Sales analysis

People management

Team development

Customer experience

Job description

This is a permanent full-time 39 hours position based in the H&M Kingston. For this position we will require 7 days flexibility, including weekends., As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture. You ensure an excellent operational and visual experience for your customers and colleagues, whilst strategically analysing sales, leading H&M to success. Some of your responsibilities will include:

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues. In this leadership role, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimise results, profits, and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store's key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future., At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
• Health and Lifestyle Benefits
• The Retail Trust - Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Travel Loans
• Company Sick Pay
• Workplace Pension Scheme