Department Manager - Glasgow Silverburn

Hmgroup; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Global Employee Discount

Health and Lifestyle Benefits

Employee Assistance Programme

Travel Loans

Workplace Pension Scheme

Job summary

H&M Group in Glasgow is seeking a permanent full-time Department Manager at the Silverburn Store to lead and support a diverse team. You will ensure an excellent operational and visual experience for customers while strategically analysing sales to drive store performance.

You will recruit, onboard and develop your team, foster an inclusive culture, stay aware of local market needs, and collaborate with area teams and store leadership to deliver growth and exceptional customer service.

Qualifications

• Previous leadership experience in retail management.
• Strong knowledge of sales analytics and visual merchandising.
• Ability to recruit and develop a high-performing team.

Responsibilities

• Lead and support your team to deliver an outstanding customer experience and maintain excellent operational and visual standards.
• Analyse sales performance, identify opportunities, set goals, and create plans to optimise results, profits and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store's strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

Skills

Team leadership

Sales analysis

Customer experience

Recruitment

Job description

This is a permanent full-time 39 hour position based in the H&M Glasgow Silverburn Store in the Silverburn Shopping Centre. For this position we will require full flexibility, including weekends.

WHAT YOU'LL DO

As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture. You ensure an excellent operational and visual experience for your customers and colleagues, whilst strategically analysing sales, leading H&M to success.

Some of your responsibilities will include:

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimise results, profits, and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store's key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

In this leadership role, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

WHO YOU ARE

• Motivated to contribute to H&M's vision and success.
• Strong and confident leaders who inspire and develop their teams with integrity.
• Excellent communicators, strategic solution finders and confident decision makers.
• Business-minded, innovative, and commercially driven to ensure a great customer experience.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
• Health and Lifestyle Benefits
• The Retail Trust - Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Travel Loans
• Company Sick Pay
• Workplace Pension Scheme

ADDITIONAL INFORMATION

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