Dental Receptionist: Patient Care & Front Desk Expert

Clyde Dental Baillieston- Glasgow; Glasgow; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay scale

Career progression opportunities

Referral bonus

Company paid GDC fee

Professional Development – online/offff

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

You Days

Birthday day off

Service holidays

Discounted dental treatment

Optical care

Job summary

Clyde Dental Baillieston- Glasgow is seeking a friendly, professional receptionist to provide a welcoming patient experience and ensure compliance with health and safety guidance across the practice.

In this role you will manage the appointment book using Software of Excellence, answer calls, collect charges, maintain accurate records, and uphold cleanliness standards to support high-quality patient care and efficient clinician utilisation.

Qualifications

• Relevant experience gained in a general practice environment is desirable.
• Proven track record in a customer/patient focused reception environment is required.
• Willing to demonstrate the highest levels of patient care.
• The ability to work on own initiative as well as part of a team.

Responsibilities

• Provide a professional reception service and ensure excellent patient care.
• Maximise use of Software of Excellence to maintain accurate patient records.
• Answer calls, book appointments and collect patient charges.
• Maintain reception cleanliness standards to uphold confidence in care quality.
• Manage the appointment book to optimise surgery utilisation and clinician productivity.

Skills

Customer-focused receptionist

Teamwork

Initiative

Willingness to learn

Tools

Software of Excellence

Job description

Clyde Dental Baillieston- Glasgow is seeking a friendly, professional receptionist to provide a welcoming patient experience and ensure compliance with health and safety guidance across the practice.

In this role you will manage the appointment book using Software of Excellence, answer calls, collect charges, maintain accurate records, and uphold cleanliness standards to support high-quality patient care and efficient clinician utilisation.