Dental Receptionist (Part-Time)

Clyde Munro Dental Group; Glasgow; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive pay scale

Career progression opportunities

Referral bonus

Company paid GDC fee

Professional Development – access to在线

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

You Days – a day off for moving house

Birthday day off

Service holidays

Discounted dental treatment

Optical care

Job summary

Clyde Munro Group in Glasgow is seeking a Dental Receptionist to join Clyde Dental Baillieston as part of our busy practice team.

The role is a 3-day-per-week position with Fridays being essential, offering a supportive environment and room to grow within the Clyde Munro Group.

You will deliver front-d desk services, ensure patient care aligns with practice values, and support health and safety guidance across daily operations.

Qualifications

• Relevant experience in a general practice environment is desirable.
• Proven track record in a customer/patient focused reception environment.
• Willing to demonstrate the highest levels of patient care.

Responsibilities

• Provide a professional reception service and excellent patient care.
• Maintain accurate patient records using the Software of Excellence system.
• Answer the phone, book appointments and collect patient charges.
• Ensure reception area remains clean and welcoming.

Skills

Customer service

Reception experience

Patient care

Teamwork

Initiative

Tools

Software of Excellence

Job description

Join our Team!

We’re looking for a Dental Receptionist to join our friendly and experienced team at Clyde Dental Baillieston in Glasgow. This is a fantastic 3-day-per-week opportunity (Fridays are essential), ideal for someone looking to enjoy a great work-life balance while continuing to develop their career within a busy and supportive dental practice.

At Clyde Dental Baillieston, you’ll work alongside a highly experienced clinical team delivering a varied range of general and cosmetic dentistry. From routine patient care and hygiene services to crowns, veneers, bridges and teeth whitening, the role offers plenty of variety and the opportunity to build your skills and experience across different treatments.

We pride ourselves on creating a welcoming environment for both our patients and our team, with a strong focus on providing high-quality care and working together to make each day run smoothly.

The practice is conveniently located in Baillieston with excellent public transport links, on-street parking and a wide range of shops and local amenities nearby, making it an easy and convenient place to work.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset

• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained

• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive

• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable

• Proven track record in a customer/patient focused reception environment is required

• Willing to demonstrate the highest levels of patient care

• The ability to work on own initiative as well as part of a team

• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale

• Career progression opportunities within the group

• Referral bonus

• Company paid GDC fee

• Professional Development – access to online training and educational assistance

• Wellbeing initiatives

• Cycle to work scheme

• Employee Assistance Programme

• Enhanced family friendly policies

• ‘You Days’ - a day off for moving house or getting married

• Birthday day off

• Service holidays

• Discounted dental treatment

• Optical care

Clyde Dental Ballieston – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.

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