Dental Receptionist

Smile Together; Bodmin; On-site; GBP 24,000 - 29,000; Full time

Job summary

Smile Together is seeking a full-time Dental Receptionist in Bodmin to support its community-focused dental practice. This role involves providing excellent customer service, managing patient interactions, and contributing to the overall delivery of dental care while being part of an employee-owned company dedicated to making a positive impact.

Benefits

Occupational pension scheme

27 days paid annual leave plus bank holidays

Extra paid day off for birthday

Access to Smile Together Training Academy

Paid volunteer time

Qualifications

• Experience in a customer/patient-facing environment.
• Excellent organisational skills.

Responsibilities

• Ensure patients are well looked after at reception.
• Handle NHS patient payments and assist in dental care delivery.

Skills

Organisational skills

Customer service

Job description

We’re Hiring a Full-Time Dental Receptionist

An exciting opportunity has arisen for a Dental Receptionist at Smile Together Dental CIC in Bodmin, to support our continuing business growth and development.

Are you passionate about helping others and making a real difference? Do you want to be part of a team where your work truly impacts your community, the environment, and the future of healthcare? Then Smile Together is the place for you!

Why Join Us?

At Smile Together, we’re not just a dental practice – we’re the UK’s first dental practice to be B Corp certified, a Community Interest Company, and proud to be employee-owned. This means we’re committed to doing business in a way that benefits our people, the communities we serve, and our planet. From reducing our environmental “toothprint” with sustainable practices, to playing an active role in improving oral health across Cornwall and the Isles of Scilly, our mission is bigger than just dentistry – it’s about changing lives, and we want you to be part of that mission.

What Makes Us Different?

Employee-Owned: Be more than an employee – become a co-owner, shaping the future of Smile Together.

B Corp Certified: We’re committed to social and environmental responsibility, ensuring our business is a force for good in the world.

Community Focused: Every day, we work to improve the health and wellbeing of Cornwall’s residents, with special attention to vulnerable and underserved communities.

What’s in It for You?

Reporting to our Practice Manager, this position will suit someone who has excellent organisational skills and experience of working with people in a customer/patient-facing environment.

Responsibilities will include working as part of the practice reception team to ensure our patients are well looked after when they contact and visit us. This will include dealing with the public in a professional manner whilst taking telephone calls at reception and providing solutions to a variety of problems and queries. You will also be required to handle and receipt NHS patient payments and work as part of the whole dental team to assist in the provision and delivery of dental care and services to patients

Professional Development:

We’ll help you develop your skills with access to our Smile Together Training Academy.

Competitive Salary:

£ 24,637.57 per annum, paid pro rata.

Workforce Benefits Package:

Occupational pension scheme, 27 days paid annual leave plus bank holidays (pro rata), National Living Wage Employer, and an extra paid day off to celebrate your birthday!

Unique Employee Ownership Benefits:

Shareholder Opportunities: Have a real voice in shaping the future of our employee-owned company.

Community Involvement:

Engage in impactful community projects like our coastal outreach and support for Health for Homeless Cornwall. Opportunity for half a day’s paid volunteer time such as through our partnership with Plant One and Cornwall Wildlife Trust or with a charity of your own*

Fun and Engaging Team Events:

From BBQs on the beach to our annual ‘Smile (Get) Together’, we know how to have fun while making a difference!

Health and Wellbeing:

Comprehensive Wellbeing Support: Through our Health Assured Programme, you’ll have access to tools for mental and physical health, including 24-hour helplines, structured therapy, and more.

Sound Exciting?

Here’s How to Apply: Please send a copy of your CV and a Cover Letter to [e-mail], or apply online here.

Application deadline: 03/06/25

Interview date: 12/06/25

*Conditions apply.

Ready to make a real difference with a team that’s passionate about people, the planet, and positive change? Join Smile Together today!

You will need to be able to demonstrate that you have the right to work in the UK as we do not offer sponsorship and that you are able to commute to the place of work.