Dental Receptionist

Henry Schein; Birmingham; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

On-site parking

Job summary

A private multidisciplinary dental practice in Birmingham is seeking a Dental Receptionist to work on a full-time basis. You will be the first point of contact for patients, manage appointments, discuss treatment plans and explain patient finance options.

We value excellent interpersonal skills, empathy and confidence, delivering a memorable customer journey from start to finish. The role offers on-site parking, ongoing training and a modern, digital practice environment.

Qualifications

• Previous dental experience (clinical and/or non-clinical) preferred.
• High level interpersonal skills with empathy and confidence in discussing treatment plans and finance options.
• Deliver memorable customer service throughout the patient journey.

Responsibilities

• Greet patients and manage the front desk operations.
• Discuss treatment plans and assist with patient finance options and treatment offerings.

Skills

Interpersonal skills

Empathy

Communication

Tools

Dentally software

Digital X-rays

Job description

DENTAL RECEPTIONIST REQUIRED IN BRIMINGHAM FOR A PRIVATE PRACTICE

This Private multidisciplinary dental practice is seeking a Dental Receptionist to work on a Full time basis

Mondays- Fridays and 1 Saturday per month (first Saturday of the month)

Working hours: Monday 9-5pm, Tuesday 8-6pm, Wednesday 9-5pm, Thursday 8-5pm, Friday 8-5pm, Saturday 8-4pm

Rate of pay from £14ph, negotiable depending on experience and skills

Start date: ASAP, however they will consider a deferred period for the right candidate

All candidates must have previous dental experience (clinical and/or non-clinical) preferred.

Seeking a candidate with a high level competence of interpersonal skills necessary, demonstrating both empathy and confidence in discussing treatment plans, handling finance plans, practice treatment offerings and delivering a memorable customer service throughout the whole patient journey.

Practice information:

• 4 surgeries


• Private practice, multidisciplinary practice i.e.general dentistry, cosmetic dentistry including composite bonding and whitening, Invisalign, Implants, Oral surgery, Endodontics.


• Dentally software


• Digital X-rays, OPT/CBCT Scanner, iTero Scanners x2, intra-oral cameras, dental microscope on site


• The practice includes on site parking for patients, with free street parking for team


• Moseley village train station is a 2 minute walk from the practice


• This is a Modern, recently refurbished, forward thinking, digital practice.


• Boasting 241 5* Google reviews and counting – this is a reflection of the non-clinical and clinical team that delivers high standard care in the practice.


• They regularly invest in the latest team training and dental technologies - along side weekly team huddles.


• Paid training days where applicable. Career progression considered for ambitious and high performing candidate