Dental Practice Manager

Chelsea House Dental; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

An established dental practice in the heart of Chelsea is seeking a skilled Dental Practice Manager to lead its operations. This pivotal role requires a strong background in NHS dental management and regulatory compliance. You will oversee the practice's daily functions, ensuring high standards of patient care and efficient operations. Join a forward-thinking team dedicated to excellence in dental care, where your leadership will drive continuous improvement and foster a collaborative environment. This is a fantastic opportunity to make a significant impact in a modern, patient-focused clinic.

Benefits

Competitive salary and benefits package

Ongoing professional development

State-of-the-art environment

Supportive team culture

Qualifications

• 5+ years in dental or healthcare practice management.
• Experience as a CQC Manager with compliance responsibilities.

Responsibilities

• Oversee daily operations and ensure compliance with healthcare regulations.
• Manage administrative functions and lead the clinical team.

Skills

NHS dental operations

Team management

Regulatory compliance (CQC)

Budget management

Dental software systems

Interpersonal skills

Tools

S.F.D.

Job description

PRACTICE MANAGER

Position Title: Dental Practice Manager
Location: Chelsea House Dental, Chelsea, London
Employment Type: Full-Time
Experience Required: Minimum 5 Years in Dental or Healthcare Practice Management

About Us: Chelsea House Dental is a well-established, modern dental practice located in the heart of Chelsea, London. We provide exceptional dental care to both NHS and private patients, and pride ourselves on delivering the highest clinical standards in a professional, patient-focused environment. Our state-of-the-art clinic is fully equipped to support a comprehensive range of dental services.

We are now looking for an experienced and driven Dental Practice Manager to join our leadership team and help elevate the practice to new levels of excellence.

Position Overview: As Dental Practice Manager, you will be responsible for overseeing the day-to-day operations of the practice. This is a pivotal leadership role that demands a strong background in NHS dental operations, team management, and regulatory compliance, especially CQC standards. You will ensure the smooth, efficient, and compliant running of the practice while maintaining a high standard of patient care and staff performance.

Key Responsibilities:

• Manage all administrative and operational functions of the dental practice
• Lead, mentor, and support front desk and clinical teams to foster a high-performance culture
• Ensure full compliance with healthcare regulations, including CQC standards, GDPR, and NHS requirements
• Oversee NHS contract management, UDAs, and patient pathways
• Drive excellence in patient experience, scheduling, billing, and reception procedures
• Monitor financial performance, prepare budgets, and control costs
• Liaise with suppliers, labs, and external partners
• Maintain and enforce practice policies and standard operating procedures
• Support marketing initiatives and patient engagement strategies
• Identify opportunities for continuous improvement and implement effective changes

Requirements:

• Minimum 5 years of experience in dental or healthcare practice management
• Previous experience in an NHS dental practice is essential
• Proven experience working as a CQC Manager with responsibility for inspection readiness and compliance
• Strong knowledge of NHS contract management, UDAs, and NHS patient pathways
• In-depth understanding of CQC regulations, NHS regulatory frameworks, and clinical governance
• Excellent leadership, communication, and interpersonal skills
• Competency in dental software systems (ideally S.F.D.)
• Track record of managing budgets, performance metrics, and KPIs
• Highly organized, detail-oriented, and proactive

Why Join Chelsea House Dental?

• Be part of a respected and forward-thinking dental practice
• Lead a supportive, collaborative, and high-performing team
• Competitive salary and benefits package
• Ongoing professional development and training opportunities
• Work in a state-of-the-art environment with a focus on excellence