Practice Lead – Salesforce

Cloudigital; Greater London; Remote; GBP 60,000 - 100,000; Full time

Job summary

Join a dynamic and fast-growing consultancy that specializes in Salesforce solutions. This role as a Practice Lead offers a unique opportunity to shape best practices and mentor a talented team while driving innovative customer solutions. You will bridge the gap between technical expertise and commercial strategy, ensuring successful project delivery and influencing the go-to-market strategy. With a flexible, remote-first culture, you will work with exciting brands and cutting-edge technologies, making a significant impact on the future of customer data management.

Benefits

Flexible remote work

Professional development opportunities

Certifications support

Collaborative team environment

Qualifications

• Proven experience in Salesforce consultancy and project delivery.
• Strong understanding of customer data and automation strategies.

Responsibilities

• Lead presales activities and support sales engagements.
• Oversee delivery excellence across multiple client projects.

Skills

Salesforce Core Clouds

Marketing Cloud

Customer Data Management

Salesforce Integrations

Stakeholder Management

Education

Bachelor's Degree in IT or related field

Tools

Salesforce

Job description

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Salesforce Project Manager @ Cloudigital

About Us

At Cloudigital, we are a fast-growing Salesforce consultancy specialising in customer lifecycle optimisation. We help businesses unlock the full potential of their customer data by delivering hyper-personalised, data-driven solutions. Our team thrives on collaboration, technical excellence, and a passion for driving results. As we expand, we are looking for a Practice Lead to support presales activity and delivery while shaping the future of our consultancy.

The Role

As a Practice Lead, you will be a key strategic leader within our business, responsible for both supporting sales engagements and ensuring successful project delivery. You will bridge the gap between technical expertise and commercial strategy, helping us win new business while maintaining high standards of delivery excellence.

This is an opportunity to take ownership of shaping best practices, mentoring consultants, and influencing our go-to-market strategy for Salesforce solutions.

Key Responsibilities

Presales & Business Development:

Collaborate with the sales team to identify and qualify opportunities

Lead discovery sessions, scoping workshops, and technical demos for prospective clients.

Provide solution design, estimations, and proposal input for new engagements.

Work closely with Salesforce and partners to drive joint go-to-market initiatives.

Delivery Leadership & Practice Development:

Oversee solution design and best practices across multiple client engagements.

Act as an escalation point for project teams to ensure delivery excellence.

Mentor and upskill consultants, fostering a culture of continuous learning.

Define and refine delivery methodologies, frameworks, and accelerators.

Thought Leadership & Innovation:

Stay ahead of Salesforce platform updates, trends, and industry best practices.

Develop and present case studies, whitepapers, and best practice guides.

Represent the company at industry events, webinars, and Salesforce user groups.

What We’re Looking For

Proven experience leading presales and delivery in a Salesforce consultancy or similar environment.

Expertise in Salesforce Core Clouds and familiarity with Marketing Cloud

Strong understanding of customer data, segmentation, automation, and personalisation strategies.

Experience with Salesforce integrations, APIs, and data architecture.

A commercial mindset, with the ability to shape proposals and drive new business.

Excellent communication and stakeholder management skills, from C-suite to technical teams.

Passion for coaching, mentoring, and developing high-performing teams.

Why Join Us?

Be part of a growing consultancy where your ideas and leadership will have a direct impact.

Work with exciting brands and cutting-edge Salesforce technologies.

Enjoy a flexible, remote-first culture with a strong team ethos.

Opportunities for career progression, professional development, and certifications.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  IT Services and IT Consulting

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