Dental Practice Manager

London Smile Clinic; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in dental care is seeking a motivated Dental Practice Manager to oversee operations in a vibrant clinic. This role is crucial for ensuring smooth daily management, staff coordination, and maintaining high patient satisfaction. You will lead a dedicated team, manage financial records, and collaborate with marketing to attract new patients. With a supportive environment and opportunities for professional development, this position offers a chance to make a significant impact in a top-tier practice. If you're passionate about dental care and ready for a new challenge, this is the perfect opportunity for you.

Benefits

Competitive salary and benefits package

Supportive working environment

Professional development opportunities

Access to state-of-the-art facilities

Collaboration with marketing team

Qualifications

• Proven experience as a Dental Practice Manager or in a similar managerial role.
• Strong leadership, organizational, and multitasking abilities.

Responsibilities

• Oversee daily management of the clinic ensuring high patient satisfaction.
• Manage and lead a team of dental professionals and staff.

Skills

Leadership Skills

Organizational Skills

Financial Management

Communication Skills

Problem-Solving

Networking

Multitasking

Interpersonal Skills

Education

Degree in Dental Practice Management

Experience in Healthcare Setting

Tools

Dental Software Systems

Patient Management Tools

LinkedIn

Job description

At the London Smile Clinic, we pride ourselves on offering top-tier dental care in a welcoming and professional environment. Our team of dedicated dental professionals is committed to providing exceptional care and creating beautiful smiles for our patients. We are now looking for a highly motivated and experienced Dental Practice Manager to join our dynamic team and help us continue delivering outstanding service. This is an exciting opportunity to work in a top-tier practice right in the heart of central London.

Role Overview:

As a Dental Practice Manager at the London Smile Clinic, you will play a pivotal role in ensuring the smooth and efficient operation of the clinic. You will oversee the daily management of the practice, ensuring that both patients and staff have a positive experience. You will be responsible for coordinating schedules, managing staff, maintaining financial records, and ensuring compliance with regulatory standards. Additionally, you will work closely with our marketing team to drive business growth and implement promotional initiatives to attract and retain patients. You will also benefit from the expertise of our experienced Lead Nurse, who will provide support in ensuring the clinic’s compliance with healthcare regulations.

Key Responsibilities:

1. Oversee the day-to-day management of the clinic, ensuring smooth operation and high patient satisfaction.
2. Manage and lead a team of dental professionals, including reception staff, hygienists, and dental nurses.
3. Work with the marketing team to develop and implement strategies to promote the clinic and grow the patient base.
4. Utilize LinkedIn and other professional networking platforms to build the practice’s presence, demonstrating a proven ability to leverage these tools for practice growth.
5. Network directly with HR departments of large local businesses to establish corporate discount programs and create a steady flow of new patients.
6. Develop and implement operational policies and procedures to ensure efficiency and compliance with healthcare regulations.
7. Maintain financial records, including budgets, billing, and payroll.
8. Handle patient queries, complaints, and concerns in a professional and empathetic manner.
9. Ensure the practice meets all health and safety standards, with support from the lead nurse for compliance-related matters.
10. Coordinate appointment schedules and manage patient flow.
11. Oversee marketing and business development initiatives to grow the practice.

Key Skills and Experience:

1. Proven experience as a Dental Practice Manager or in a similar managerial role within a healthcare setting.
2. Strong leadership and team management skills.
3. Excellent organizational and multitasking abilities.
4. A good understanding of financial management and budgeting.
5. Knowledge of dental software systems and patient management tools.
6. Strong communication and interpersonal skills.
7. Demonstrated experience in utilizing LinkedIn and other professional networking platforms to build practice visibility and patient base.
8. Ability to network effectively with HR departments of local businesses to establish corporate partnerships and discount programs.
9. Ability to resolve conflicts and handle challenging situations with professionalism.
10. A proactive approach to problem-solving and continuous improvement.

Qualifications:

A relevant degree or qualification in dental practice management is preferred, though not essential. Experience in a dental or healthcare setting is highly desirable.

Why Join Us?

1. Competitive salary and benefits package.
2. A supportive and friendly working environment.
3. Opportunities for professional development and career progression.
4. Access to state-of-the-art dental facilities and technology.
5. Support from an experienced Lead Nurse for compliance-related matters.
6. The opportunity to collaborate with a dedicated marketing team to help grow the clinic.

If you’re a passionate, organized, and experienced Dental Practice Manager looking for a new challenge in a vibrant clinic, we want to hear from you!

How to Apply:

Please send your CV and a cover letter to [e-mail]. We look forward to hearing from you!