Dental Launch Trainer & Onboarding Coach

Dandy; United Kingdom; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare & dental benefits

Paid time off

Job summary

Dandy is transforming the dental industry by building an OS for dental offices worldwide. We are seeking Launch Trainers to guide new practices through onboarding and ongoing coaching, delivering engaging sessions and ensuring early adoption of digital workflows.

As a Launch Trainer, you will lead live trainings (virtual and on-site), monitor scan quality, and partner with Customer Success and Product teams to optimize the customer journey. Travel up to 20% to in-practice sites is required.

Qualifications

• Experience training on digital dental platforms or clinical tech.
• Hands-on knowledge of intraoral scanning and digital workflows.
• Excellent teaching and facilitation skills, able to simplify complex concepts.

Responsibilities

• Lead live onboarding trainings, virtual and on-site sessions.
• Coach practices post-launch to optimize workflows and adoption.
• Monitor scan quality and provide actionable feedback.
• Collaborate with Customer Success, Product and Support to improve the journey.

Skills

Training delivery

Intraoral scanning expertise

Teaching & facilitation

Clear communication

Organization & project ownership

Travel readiness

Customer-focused coaching

Tools

iTero

Trios

Job description

Dandy is transforming the dental industry by building an OS for dental offices worldwide. We are seeking Launch Trainers to guide new practices through onboarding and ongoing coaching, delivering engaging sessions and ensuring early adoption of digital workflows.

As a Launch Trainer, you will lead live trainings (virtual and on-site), monitor scan quality, and partner with Customer Success and Product teams to optimize the customer journey. Travel up to 20% to in-practice sites is required.