Dental Front Desk & Patient Experience Lead

Dental Beauty Partners; Bexleyheath; Sur place; GBP 19 000 - 21 000; Plein temps

Avantages offerts par ce poste

Social events

Career progression

Annual Christmas Party

Training programs

Company events & celebrations

Résumé du poste

Dental Beauty Partners is seeking a Dental Receptionist in Bexleyheath to join our mixed practice. This full-time role (47 hours per week) involves front-desk duties, patient communication, appointment scheduling with Dentally, and payments processing, within a supportive team led by our Practice Manager.

The position offers an attractive hourly rate (£13.50–£15.50) with opportunities for development in a family-oriented practice in SE London.

Qualifications

• 1-2 years of experience as a Dental Receptionist or front-of-house role in a private or mixed practice.
• Experience with customer service and patient-facing front desk duties.
• Understanding of GDPR and data governance in a clinical setting.

Responsabilités

• Provide high-quality reception and administration to support patient satisfaction and practice efficiency.
• Answer calls and handle patient enquiries in a friendly, proactive manner.
• Schedule patient appointments and manage diaries for the clinical team using our software (Dentally).
• Collect and record patient payments and pursue debts per the practice policy.
• Ensure compliance with DBP Information Governance Policy and GDPR.

Connaissances

Customer service

Front of house

GDPR compliance

Outils

Dentally software

Description du poste

Dental Beauty Partners is seeking a Dental Receptionist in Bexleyheath to join our mixed practice. This full-time role (47 hours per week) involves front-desk duties, patient communication, appointment scheduling with Dentally, and payments processing, within a supportive team led by our Practice Manager.

The position offers an attractive hourly rate (£13.50–£15.50) with opportunities for development in a family-oriented practice in SE London.