Delivery Transformation Lead — Hybrid & Impactful Change

VodafoneThree; Newbury; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Bonuses

Up to 28 days leave

Pension plan

Job summary

VodafoneThree is seeking a Lead Delivery Transformation Manager to shape how enterprise projects and investments are delivered. You will champion new ways of working, drive operational excellence, and deliver lasting improvements across the organisation.

You will partner with senior leaders to identify opportunities for simplification, digitisation, automation, and AI adoption, while guiding delivery teams toward sustainable change and measurable business outcomes.

Qualifications

• Proven experience leading large-scale transformation initiatives across complex organisations.
• Strong expertise in service design, process design, and process mapping.
• Confident communicator able to influence stakeholders at all levels.
• Experience facilitating workshops and solving business challenges with data-driven solutions.
• Ability to translate ideas into actionable requirements via user stories and journey maps.
• Track record of delivering measurable improvements and embedding change.
• Comfortable in fast-paced environments with shifting priorities.
• Knowledge of Lean, Six Sigma, Agile, TOM design or organisational design would help.

Responsibilities

• Lead end-to-end delivery and investment process transformations to improve efficiency and impact.
• Drive improvements accelerating idea-to-implementation delivery for unrivalled pace.
• Create compelling business cases, process maps, journey designs, and wireframes.
• Partner with senior leaders to identify opportunities for simplification, digitisation, and automation.
• Lead transformation programmes using established project methodologies.
• Foster a culture of continuous improvement and operational excellence.
• Build stakeholder buy-in for new ways of working and sustainable adoption.
• Measure impact and communicate outcomes to drive ROI.

Skills

Large-scale transformation leadership

Service design

Process mapping

Stakeholder management

Workshop facilitation

User stories & journey maps

Wireframes & requirements

Lean / Six Sigma / Agile / TOM design

Job description

VodafoneThree is seeking a Lead Delivery Transformation Manager to shape how enterprise projects and investments are delivered. You will champion new ways of working, drive operational excellence, and deliver lasting improvements across the organisation.

You will partner with senior leaders to identify opportunities for simplification, digitisation, automation, and AI adoption, while guiding delivery teams toward sustainable change and measurable business outcomes.