Delivery Technician

Emerson Electric; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking a Delivery Technician to manage dispatches from their Crawley factory. This role focuses on ensuring customer satisfaction, maintaining compliance, and supporting business growth. Ideal candidates will possess strong multitasking abilities and a customer-focused mindset, contributing to a positive team environment.

Benefits

Private medical cover

Employee Assistance Program

Recognition programs

Qualifications

• Extensive experience with standard stores and delivery processes.
• Good understanding of Health and Safety regulations.
• Proficiency with PC skills relevant to the role.

Responsibilities

• Accurately pick stock items according to outgoing paperwork.
• Prepare shipping documentation, including customs paperwork.
• Liaise with carriers to coordinate deliveries.

Skills

Customer-focused

Adaptability

Multitasking

Communication

Job description

The Delivery Technician, working closely with the Customer Care team, will prioritize, handle, and implement all dispatches from the PUK factory. This role supports business growth, exceeds customer expectations, and maintains high-quality standards and trade compliance.

Responsibilities:

1. Accurately pick stock items according to outgoing paperwork, ensuring customer requirements are met.
2. Prepare shipping documentation, including customs paperwork, using templates to meet deadlines, and maintain quality and compliance records.
3. Liaise with carriers to coordinate deliveries and handle any import clearance delays.
4. Maintain accurate records using company computer systems, including stock transfers and adjustments.
5. Participate in internal and external training as required.
6. Be flexible with working hours during periods of high workload.
7. Manage dispatches via post or courier services.
8. Contribute to a positive team environment.
9. Anticipate and resolve obstacles in job performance.
10. Demonstrate resilience, optimism, and adaptability to change.
11. Train and supervise Junior Delivery Technicians.

Candidate Profile:

Customer-focused with the ability to handle complex tasks efficiently and accurately. Adapt communication styles to diverse audiences. Experience working under deadlines in a target-driven environment. Self-motivated, reliable, positive, and adaptable to change.

Requirements:

• Extensive experience with standard stores and delivery processes.
• Good understanding of Health and Safety regulations.
• Ability to multitask and meet deadlines.
• Proficiency with PC skills relevant to the role.

Preferred Qualifications:

• Excellent verbal and written communication skills.

Our Culture & Commitment:

At Emerson, we value and empower our employees, fostering innovation, collaboration, and diversity. We are committed to your career development and creating an inclusive environment. We offer competitive benefits, including private medical cover, Employee Assistance Program, Employee Resource Groups, recognition programs, and more.

Join us and make this opportunity your own.