Delivery Team Leader – On-Time, Safe & Bonus Eligible

Selco Builders Warehouse; West of England; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse in the West of England is seeking an experienced delivery supervisor to lead a high-performing team and manage outbound deliveries. You will ensure orders are picked, loaded, and delivered on time and to the required quality standards, while coaching colleagues and driving safety and efficiency.

The role focuses on delivering exceptional customer service, improving profitability and loyalty, and supporting the branch management team as the senior on-duty leader.

Responsibilities

• Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders.
• Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.
• Working alongside your team to pick and load customer orders safely and accurately.
• Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.
• Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.
• Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.
• Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• The working hours for this role are 37.5 per week.

Job description

Selco Builders Warehouse in the West of England is seeking an experienced delivery supervisor to lead a high-performing team and manage outbound deliveries. You will ensure orders are picked, loaded, and delivered on time and to the required quality standards, while coaching colleagues and driving safety and efficiency.

The role focuses on delivering exceptional customer service, improving profitability and loyalty, and supporting the branch management team as the senior on-duty leader.