Delivery Team Leader – On‑Time, Safe & Customer‑Focused

Grafton Group; Enfield; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is seeking a delivery supervisor to lead a team of drivers, pickers and loaders in a busy branch environment. You will plan outbound deliveries, safeguard order accuracy, and maintain high quality standards while prioritising safety and regulatory compliance.

You will coach colleagues to lift performance, support branch operations, and help drive sales, profitability, and customer loyalty through excellent service. This is a full-time, on-site role with a 37.5-hour week.

Responsibilities

• Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders.
• Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.
• Working alongside your team to pick and load customer orders safely and accurately.
• Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.
• Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.
• Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.
• Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• The working hours for this role are 37.5 per week.

Job description

Selco Builders Warehouse is seeking a delivery supervisor to lead a team of drivers, pickers and loaders in a busy branch environment. You will plan outbound deliveries, safeguard order accuracy, and maintain high quality standards while prioritising safety and regulatory compliance.

You will coach colleagues to lift performance, support branch operations, and help drive sales, profitability, and customer loyalty through excellent service. This is a full-time, on-site role with a 37.5-hour week.