Delivery Team Lead: On‑Time, Safe & Customer‑Driven

Grafton Group; Wimbledon; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse in the United Kingdom is seeking an experienced delivery team leader to manage a high-performing team of HGV and van drivers, pickers and loaders. You will plan outbound deliveries to ensure on-time, in-full, quality deliveries and coach staff to deliver consistently strong performance.

This role focuses on improving delivery capacity, safety and cost controls while driving excellent customer service and opportunities to boost sales and loyalty.

Responsibilities

• Lead and develop a high-performing delivery team including HGV and van drivers, pickers and loaders.
• Plan and manage outbound deliveries to ensure on-time, in-full deliveries to required quality standards.
• Collaborate with your team to pick and load customer orders safely and accurately.
• Manage delivery performance, including driver behaviour, compliance, damage and cost controls to meet targets and KPIs.
• Ensure effective delivery capacity and availability while maintaining a safe, compliant workplace.
• Drive excellent customer service and identify opportunities to increase sales, profitability and loyalty.
• Coach and support the team to build capability, ownership and strong performance.
• Support the wider branch management team and lead branch operations when on duty as the most senior leader.
• The working hours for this role are 37.5 per week.

Job description

Selco Builders Warehouse in the United Kingdom is seeking an experienced delivery team leader to manage a high-performing team of HGV and van drivers, pickers and loaders. You will plan outbound deliveries to ensure on-time, in-full, quality deliveries and coach staff to deliver consistently strong performance.

This role focuses on improving delivery capacity, safety and cost controls while driving excellent customer service and opportunities to boost sales and loyalty.