Delivery Supervisor

ENGINEERINGUK; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Transport Supervisor to lead a dynamic delivery operation. In this role, you will be responsible for managing a team of drivers and pickers, ensuring compliance with company policies and promoting a culture of customer satisfaction. Your leadership will be pivotal in maintaining a safe working environment and achieving daily targets. This position offers a fantastic opportunity to develop your career in a supportive and rewarding environment while contributing to the success of a well-respected organization.

Benefits

Colleague discount card

Health checks at Tesco Pharmacy

Pension plan with company match

Life Assurance

Employee Assistance Programme

Discounted RAC breakdown cover

Cycle to work scheme

Holiday package

Exclusive deals and discounts website

Qualifications

• Experience supervising small to medium teams in warehouse or transport settings.
• Strong background in customer-focused environments.

Responsibilities

• Oversee daily operations of a busy delivery team and ensure compliance with policies.
• Promote brand image and ensure excellent customer service.

Skills

Customer Service Skills

Team Leadership

Health & Safety Compliance

Communication Skills

Education

Management CPC

Job description

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What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

You will be responsible for:

1. Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
2. Ensure important management information is communicated out to all relevant team members.
3. Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
4. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
5. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
6. Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.

You will need:

1. Experience of supervising a small to medium sized team, in either warehouse or transport.
2. Experience of working in a customer focused environment.
3. Management CPC would be advantageous.