Delivery Station Manager

JD Logistics; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading logistics company is seeking a Station Manager to oversee daily operations and lead a high-performing team. This role requires strong management skills, logistical expertise, and a data-driven approach to optimize delivery processes and ensure customer satisfaction. The successful candidate will play a crucial role in fostering a collaborative culture and achieving operational goals.

Qualifications

• 3+ years’ experience in logistics or warehouse operations, ideally with last-mile delivery.
• Proficient in logistics systems and Microsoft Office tools.
• Strong communication and coaching skills.

Responsibilities

• Oversee day-to-day delivery station operations.
• Lead, motivate and manage a high-performing team.
• Monitor operational KPIs and implement improvements.

Skills

Communication

Coaching

Data-driven mindset

Education

Degree in Logistics, Operations Management, or related discipline

Tools

Logistics systems

Microsoft Office

Job description

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• Oversee day-to-day delivery station operations, including planning, resource allocation, and execution of last-mile deliveries.
• Lead, motivate and manage a high-performing team through effective recruitment, training, and performance management.
• Conduct daily team briefings to align staff with targets and reinforce company values.
• Ensure adequate staffing and resource levels to meet changing operational demands.
• Promote a positive and collaborative workplace culture focused on accountability and development.
• Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction.
• Resolve service issues promptly to ensure smooth delivery operations.
• Maintain compliance with all safety, security, and quality standards.
• Work cross-functionally with transport, HR, and customer service teams to support business goals.

What We’re Looking For

• Experience in Logistics, Operations Management, Business, or related discipline.
• 3+ years’ experience in logistics or warehouse operations, ideally with last-mile delivery.
• Strong communication and coaching skills.
• Data-driven mindset with experience using KPIs to guide decisions.
• Proficient in logistics systems and Microsoft Office tools.
• Background in e-commerce, courier, or delivery service operations.
• Familiarity with delivery management platforms and routing optimisation tools.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Transportation, Logistics, Supply Chain and Storage

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