Delivery Service Admin Coordinator - Flexible Working

Tesco PLC; Quorn; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Clubcard discount

Wellbeing services

Life cover & pension

Discounts & shares

Uniform provided

Job summary

Tesco PLC is seeking an administrative and operations support Clerk within the Distribution Centre team. The role focuses on providing hands-on clerical support, handling handovers, answering queries, and maintaining accurate records to ensure safe and efficient Delivery Service operations.

You will liaise with multiple teams, prepare reports, and help keep systems up to date. A proactive, friendly approach and attention to detail are essential.

Responsibilities

• Provide operational support to colleagues and Managers by handing over to oncoming clerks and sharing relevant information.
• Answer telephones and respond to store queries; input them into the online log and generate reports for relevant stakeholders.
• Manage Goods Out desk; issue drivers their work/journey and conduct pre-briefs and de-briefs; escalate discrepancies.
• Collate, record and report information to ensure safe, smooth, and efficient Delivery Service operation; keep systems accurate.
• Liaise with other operational areas within the Distribution Centre, Tesco, agencies and 3rd parties as needed.
• Complete admin tasks per Delivery Service policies; maintain trackers to monitor people information and performance.
• Provide friendly, helpful administrative support and communicate feedback to managers.
• Be approachable, confidential and build trust-based relationships across Delivery Service.
• Be thorough and precise to maintain legally compliant and efficient operations.
• Support Managers to free up time for more complex tasks by handling routine admin.
• Communicate handovers to Delivery Service Team Managers and Clerks/Drivers/Shunters.
• Share knowledge and best practices; network across the business to improve what matters.

Skills

Communication

Organisational skills

Attention to detail

Teamwork

Job description

Tesco PLC is seeking an administrative and operations support Clerk within the Distribution Centre team. The role focuses on providing hands-on clerical support, handling handovers, answering queries, and maintaining accurate records to ensure safe and efficient Delivery Service operations.

You will liaise with multiple teams, prepare reports, and help keep systems up to date. A proactive, friendly approach and attention to detail are essential.