Delivery Operations Lead — Team & KPI Excellence

Selco; Park Village; Sur place; GBP 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Résumé du poste

Selco Builders Warehouse in the United Kingdom is recruiting for a Delivery Operations Lead to manage a busy delivery team including HGV & Van Drivers, Pickers and Loaders. You will plan outbound deliveries to ensure orders are delivered on time and to the required standard, while maintaining safety and quality.

Working with your team, you will monitor performance, coach staff, and support branch operations when on duty.

Qualifications

• Lead delivery team including drivers, pickers and loaders.
• Plan outbound deliveries to meet on-time, in-full and quality targets.
• Coach and support the team to deliver strong performance.

Responsabilités

• Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders.
• Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.
• Working alongside your team to pick and load customer orders safely and accurately.
• Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.
• Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.
• Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.
• Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• The working hours for this role are 37.5 per week.

Description du poste

Selco Builders Warehouse in the United Kingdom is recruiting for a Delivery Operations Lead to manage a busy delivery team including HGV & Van Drivers, Pickers and Loaders. You will plan outbound deliveries to ensure orders are delivered on time and to the required standard, while maintaining safety and quality.

Working with your team, you will monitor performance, coach staff, and support branch operations when on duty.