Delivery Manager - Enforcement Operations Lead

Ministry of Justice; Nottingham; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

HM Courts & Tribunals Service (HMCTS) in the East Midlands is seeking Delivery Managers to lead day-to-day operations and manage teams across multiple sites in Nottingham and surrounding areas.

You will oversee EO Team Leaders, ensure high performance, attendance management, and a strong focus on customer service. Hybrid working is offered with regular site travel and standard full-time hours of 37 per week.

Qualifications

• Experience leading teams and managing performance.
• Strong stakeholder relationship and communication skills.
• Ability to work in a process/compliance driven environment.

Responsibilities

• Lead and manage day-to-day operations within your area.
• Provide guidance to EO Team Leaders and staff to meet objectives and budgets.
• Ensure safe and secure operation of sites and compliance with policies.
• Foster a customer-focused service and responsive service delivery.

Job description

HM Courts & Tribunals Service (HMCTS) in the East Midlands is seeking Delivery Managers to lead day-to-day operations and manage teams across multiple sites in Nottingham and surrounding areas.

You will oversee EO Team Leaders, ensure high performance, attendance management, and a strong focus on customer service. Hybrid working is offered with regular site travel and standard full-time hours of 37 per week.