Delivery Management Lead - Bupa Creative Studio

Bupa; Salford; On-site; GBP 55,000 - 68,000; Full time

Benefits offered by this job

25 days holiday

Health insurance

Enhanced pension

Life insurance

Discounts

Job summary

Bupa Creative Studio in Salford Quays is seeking a Delivery Management Lead to oversee the operational delivery of our in-house creative agency. This leadership role manages a team of Delivery Managers, coordinating multiple studio workstreams to ensure projects are delivered efficiently and at scale.

You'll partner with Creative Leads to balance workloads, optimise delivery processes and provide strategic oversight across the studio, enabling teams to perform at their best in a hybrid

Qualifications

• Experience leading delivery, project management, studio operations or resource management teams within creative environments.
• Proven people management experience in developing delivery professionals.
• Strong capacity planning, resource allocation and workload management across creative teams.
• Experience overseeing multiple concurrent creative or marketing projects.
• Ability to work closely with creatives while providing governance.
• Excellent stakeholder management and communication skills.
• Proactive approach to solving problems and improving ways of working.
• Familiarity with workflow tools such as Asana.

Responsibilities

• Significant experience leading delivery, project management, studio operations, traffic or resource management teams within a creative agency, production agency or in-house creative studio.
• Lead and develop delivery professionals through hands-on management.
• Plan capacity, allocate resources and manage workloads across creative teams.
• Oversee multiple concurrent creative, design, content, and production workstreams.
• Understand creative workflows from briefing to production delivery.
• Partner with creative leaders to balance business demand against available resources.
• Provide operational governance and prioritisation to enable teams to thrive.
• Manage stakeholders with clear communication and reporting.
• Utilise workflow tools like Asana to track progress.

Skills

Delivery leadership

People management

Capacity planning

Multi-workstreams

Creative workflows

Stakeholder mgmt

Operational governance

Communication skills

Asana

Problem solving

Tools

Asana

Job description

Job Description:

Delivery Management Lead - Bupa Creative Studio
Location: Bupa Place, Salford Quays
Contract: Permanent, Full time, 37.5 hours per week
Salary: £55,000 - £67,500
Hybrid working (2 days per week in the office)

We make health happen

At Bupa Creative Studio, we're looking for an experienced Delivery Management Lead to oversee the operational delivery of our growing in-house creative agency.

This is a leadership role where you'll manage a team of Delivery Managers, bringing together multiple studio workstreams and ensuring creative projects are delivered efficiently, effectively and at scale. Working closely with Creative Leads, you'll balance workloads, manage capacity, optimise delivery processes and provide strategic oversight across the studio.

We're looking for someone who understands the realities of delivering creative work within an agency or in-house studio environment. This role is as much about enabling creative teams to do their best work as it is about planning, prioritisation and operational excellence.

What you'll be doing

• Significant experience leading delivery, project management, studio operations, traffic or resource management teams within a creative agency, production agency or in-house creative studio.
• Previous people management experience, including leading and developing delivery professionals.
• Strong capacity planning, resource allocation and workload management expertise across creative teams.
• Experience overseeing multiple concurrent creative, design, content, campaign and production workstreams.
• A strong understanding of creative workflows, including briefing, creative development, design, copy, artwork and production delivery.
• Experience partnering with creative leaders and balancing business demand against available creative resource.
• The ability to provide operational structure, governance and prioritisation while creating an environment where creative teams can thrive.
• Excellent stakeholder management and communication skills.
• Experience using workflow and project management tools such as Asana.
• A proactive approach to solving problems, improving ways of working and driving operational effectiveness.

What you will bring:

• Experience leading delivery, project management, studio operations or resource management teams.
• Previous people management experience, including leading and developing delivery professionals.
• Strong capacity planning, resource allocation and workload management expertise.
• Experience overseeing multiple concurrent creative or marketing projects.
• The ability to work closely with creatives while providing operational structure and governance.
• Excellent stakeholder management and communication skills.
• Experience using project management and workflow tools such as Asana.
• A proactive approach to solving problems and improving ways of working.

Essential:

Experience working within a creative agency, production agency or in-house creative studio environment.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Health Insurance through benefit in kin
• An enhanced pension plan and life insurance
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role

Time Type: Full time

Job Area: PR , Marketing & Brand

Locations: Bupa Place