Delivery Lead, Digital Services

Social Security Scotland; Dundee; On-site; GBP 65,000 - 90,000; Full time

Job summary

Social Security Scotland is seeking a Technical Delivery Manager to lead and own the performance of a delivery team within the Digital Services portfolio. You will build and sustain motivated teams, remove blockers, and ensure delivery momentum across digital products and services.

Working closely with internal technical teams, suppliers, and stakeholders, you will apply Agile and Lean practices to optimise delivery, manage risks and dependencies, and drive continuous improvement to achieve

Qualifications

• Experience leading delivery teams using Agile/Lean practices.
• Coordination of delivery for digital products and services.
• Coaching teams to apply Agile and Lean tools.

Responsibilities

• Apply and adapt effective delivery methods.
• Promote continuous improvement and resilience.
• Support teams in tracking delivery outcomes.
• Manage supplier and stakeholder relationships.
• Understand government processes and third-party dependencies.
• Manage stakeholder expectations and communication.
• Ensure compliance with service standards.
• Manage delivery priorities, pace and progress and risks.
• Coach teams in adopting delivery practices.
• Use data to inform planning and resolve blockers.

Skills

Agile methods

Lean practices

Team leadership

Stakeholder management

Delivery coaching

Mentoring

Data-driven decisions

Job description

Social Security Scotland is seeking a Technical Delivery Manager to lead and own the performance of a delivery team within the Digital Services portfolio. You will build and sustain motivated teams, remove blockers, and ensure delivery momentum across digital products and services.

Working closely with internal technical teams, suppliers, and stakeholders, you will apply Agile and Lean practices to optimise delivery, manage risks and dependencies, and drive continuous improvement to achieve