Delivery Lead

Burns Sheehan Limited; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Qualifications

• Proven experience delivering complex, customer-facing programmes with clear ownership through launch.
• Comfort working with senior external stakeholders and technical teams; understand APIs and integrations.
• Experience in cards, payments or related financial services is useful but not essential.

Responsibilities

• Own launch plans, dependencies, risks and readiness decisions.
• Lead partner meetings and manage escalations.
• Coordinate technical integrations between partners and internal teams.
• Ensure payment approvals, wallet setup and card production are aligned for launch.
• Ensure operations teams are prepared before go-live and during early support.

Skills

Delivery ownership

Stakeholder management

Technical integrations

Payments domain knowledge

Tools

APIs

System integrations

Job description

Salary: £80,000–100,000 base + equity + benefits

We’re working with a growing fintech that partners with consumer brands to launch payment and loyalty products. As the business expands, they’re looking for a Programme Delivery Lead to take ownership of launches, working across external partners and internal technical teams.

You’ll manage launches from planning through to go-live, bringing together external partners, engineering and operations.

This is a hands-on delivery role, rather than a reporting or project coordination position. The role offers ownership of complete launches, direct contact with senior partners and the chance to build specialist payments knowledge within a growing business!

You’ll be responsible for:

• Owning launch plans, dependencies, risks and readiness decisions.
• Leading regular partner meetings and managing escalations.
• Coordinating technical integrations between partners and internal teams.
• Bringing together payment approvals, digital wallet setup and physical card production.
• Making sure operational teams are ready before launch.
• Managing go-live and early support before handing over to day-to-day operations.

What we’re looking for:

• Experience delivering complex, customer-facing products or programmes, with clear examples of what you personally owned and took through to launch.
• You should be comfortable working with senior external stakeholders and technical teams. You won’t need to write code, but you’ll need to understand APIs, system integrations and technical dependencies well enough to ask useful questions and help resolve issues.
• Experience in cards, payments or a related financial services environment would be useful. Exposure to payment processors, digital wallets or card production would also help, but you don’t need experience across all three.
• Experience with loyalty programmes or partner-branded products would be useful, but isn’t essential.

This is a great opportunity for someone looking for the next step and more autonomy in their next role.