Delivery Engineer

Asset Fifty Five; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Delivery Engineer to join their team. This exciting role involves ensuring the efficient delivery of innovative software solutions in the energy and chemical processing sectors. You will collaborate with internal teams and clients, providing training and ongoing support while fostering strong customer relationships. With a focus on continuous learning and improvement, you will have the opportunity to contribute to business innovations and enhance client experiences. If you have a passion for engineering and a commitment to excellence, this role offers a unique chance to make a significant impact in a forward-thinking environment.

Benefits

Remote working available

On-call rota additional payment

5% employer pension contribution

Qualifications

• Bachelor’s degree in Mechanical Engineering or related field required.
• 5+ years in bolted joint assembly and delivery in oil and gas.

Responsibilities

• Ensure smooth delivery of software solutions to clients.
• Provide training and ongoing support for delivered systems.

Skills

ASME PCC-1 knowledge

Flange and valve management

Problem-solving

Microsoft Office proficiency

Communication skills

Technical documentation

Education

Bachelor’s degree in Mechanical Engineering

Experience in oil and gas industry

Tools

Software for data management

Job description

This role presents an excellent opportunity to work on innovative software products in the energy, chemical processing, and capital projects markets. The successful candidate must be dynamic and deliver work to the highest standards. A commitment to providing an exceptional customer experience will also be essential.

As a Delivery Engineer, your primary responsibility will be to ensure the smooth and efficient delivery of software or technology solutions to clients or end-users. You will collaborate closely with internal engineering teams and external customers to implement, configure, and optimise solutions that meet business requirements.

You will receive support and encouragement to continuously learn, upskill, and contribute ideas and innovations to enhance our business offerings. Customer and project site visits will occur infrequently.

Responsibilities

1. Provide training to clients or internal users on the delivered systems and ensure a smooth handover of deployed solutions.
2. Support the business development team to secure new contracts by being a reliable technical point of contact.
3. Provide ongoing support for delivered solutions, troubleshoot issues, and resolve any technical problems that may arise post-deployment.
4. Be part of on-call rota to address urgent customer support requests.
5. Gather and analyse customer asset data (flanges, valves, emissions, etc.) to understand workflow requirements and upload to software.
6. Work as a facilitator to provide the best possible customer onboarding experience in conjunction with the line manager.
7. Work closely with software development, operations, and product teams to ensure alignment on project goals and technical requirements.
8. Assist in developing technical content for marketing purposes.
9. Ensure that software solutions are tested thoroughly before deployment, ensuring they meet performance, functionality, and security standards.
10. Prepare and maintain documentation of deployment processes, configurations, and technical specifications for delivered solutions.
11. Willing to represent the company in customer meetings, industry events, and publications as appropriate.
12. Lead by example and work in a manner that protects the health, safety, and welfare of self and others.
13. Participate and contribute towards business improvement initiatives.
14. Foster close customer relations, developing an understanding of customer use cases and business needs.
15. Be a champion and advocate of asset55’s products and services.
16. Adhere to all Company policies and procedures including quality, safety, environmental, and HR.

Requirements

1. Demonstrable knowledge of ASME PCC-1 and/or EN1591.
2. Understanding of flange and valve management.
3. Able to read and interpret customer drawings, specifications, and procedures.
4. Desire to obtain, develop, and share engineering knowledge across the team.
5. High standard of communication (written and verbal).
6. Self-motivated and able to work under pressure with changing priorities.
7. Strong problem-solving ethic, able to challenge the status quo.
8. Highly proficient in the use of Microsoft suite of applications for managing/evaluating data and documents.
9. Able to gain knowledge and utilise new software required for delivering work.
10. Keen sense of good order, organisation, accountability, and transparency.
11. Positive attitude with good interpersonal skills.
12. Team and results orientated, focus on customer value.
13. Company travel as per business requirements.

Education and Experience

1. Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field experience.
2. 5+ years of experience in bolted joint assembly and delivery within the oil and gas industry (with a focus on ASME PCC-1 compliance) or piping systems design.
3. Experience in the use of technology, data and software to deliver assigned tasks.
4. Strong understanding of piping systems and their components.
5. Use of standards, codes and specifications for preparing and evaluating bolted joints/piping systems scope.
6. Knowledge of advanced bolting and machining techniques such as hydraulic tensioning, torquing, and specialised equipment for the oil and gas industry.
7. Knowledge of testing techniques for the oil and gas industry.

Salary and Benefits

1. Remote working available.
2. On-call rota available as additional payment.
3. 5% employer workplace pension contribution.