Operational Intelligence Delivery Engineer

United Utilities; South Ribble; On-site; GBP 47,000; Full time

Job summary

A leading company in the water sector is seeking an Operational Intelligence Delivery Engineer to enhance sensor performance and ensure compliance with regulations. The role involves managing data, improving service delivery, and engaging with stakeholders. The successful candidate will have a strong background in civil engineering and relevant technical skills.

Benefits

26 days annual leave, increasing to 30

Pension scheme with up to 14% employer contribution

Performance-related bonus up to 7.5%

Comprehensive healthcare plan

Gym and wellness discounts

Qualifications

• Full UK driving license required.
• Membership of a professional institute is desirable.

Responsibilities

• Manage sensor performance and data to improve drainage.
• Ensure compliance with all policies and regulatory requirements.
• Coordinate health and safety activities related to sensor installation.

Skills

Budgeting

Communication

IT Skills

Education

HNC in civil engineering

Degree in civil engineering

Job description

Operational Intelligence Delivery Engineer

Job number UU02712 Country United Kingdom Region Lancashire Location name Samlesbury Wastewater Treatment Works, Cuerdale Lane, Samlesbury, Nr Preston, Lancs, PR5 0UY Posting End Date 27/05/2025 Band 5a Role Type Permanent Work hours 37 Hours per Week Salary £46,869

Join our team where strategy meets success.

Salary - £46,869
Work Type - Onsite
Job Location - Samlesbury Wastewater Treatment Works, Cuerdale Lane, Samlesbury, Nr Preston, Lancs, PR5 0UY
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, fostering a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values, and business model to fulfill our mission. By setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers, and communities. Whether working with a team that shares your vision or joining a network of peers with similar interests, you'll find a welcoming and supportive organization.

We offer a range of benefits reflecting your value and contribution, including a competitive salary, pension scheme, healthcare, and various employee discounts and schemes.

Benefits

• A generous annual leave package of 26 days, increasing to 30 days after four years of service, plus 8 bank holidays
• A pension scheme with up to 14% employer contribution, total 21%, and life cover
• Performance-related bonus up to 7.5%, recognition awards
• Comprehensive healthcare plan
• Gym and wellness discounts, mental health support, and other employee benefits

Job Purpose

The successful candidate will focus on powered installations, working with the County System Performance teams to improve monitor fleet standards and drive improvements to the DNM platform. Responsibilities include resolving sensor performance issues, identifying high-risk needs, and minimizing reactive activities to prevent service failures or customer issues.

Accountabilities & Responsibilities

• Ensure compliance with all policies, procedures, and regulatory requirements
• Manage sensor performance and data to improve drainage, reduce incidents, and enhance customer satisfaction
• Maintain accurate deployment and configuration data in UU systems
• Support sensor deployment planning to maximize value and prevent incidents
• Coordinate health and safety activities related to sensor installation, maintenance, and repair
• Ensure safe and effective sensor installation, onboarding, and data management
• Work with maintenance providers to reduce sensor failure
• Contribute to incident reports and support post-event reviews
• Lead internal and external stakeholder engagement regarding sensor activities

Technical Skills & Experience

• Awareness of Confined Space Regulations 1997
• Experience in sewer operation and maintenance techniques
• Knowledge of sewerage law, health and safety standards, and regulatory contacts
• Understanding of pumping station principles
• Budgeting, communication, and IT skills
• Ability to work under pressure, manage time effectively, and interface with customers

This role may not be eligible for visa sponsorship.

Qualifications

• HNC in civil engineering or related field is essential
• Full UK driving license
• Degree in civil engineering or related field is desirable
• Membership of a professional institute is desirable

We rely on every employee to ensure our customers receive the best service. In return, we offer competitive salary and development opportunities to support a thriving career at UU.