Delivery Driver & Customer Service Specialist

Epwin Group Plc; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Epwin Group Plc in the United Kingdom is seeking a delivery driver responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service. You will operate Monday to Friday 07:30-16:30, perform weekly vehicle checks, and work as part of a close-knit team.

The role requires a full UK driving licence, good road knowledge, PC literacy, and strong communication with customers and team members. A constructive, can-do attitude is essential.

Qualifications

• Full UK driving licence is essential.
• Good local knowledge and familiarity with the road system.
• PC literacy to manage documentation and processes.
• Ability to listen and follow instructions effectively.
• Ideally some knowledge of the construction industry.
• Experience working within a close team environment.

Responsibilities

• Manage the daily delivery and dispatch process, ensuring correct routing.
• Complete weekly vehicle checks to maintain fleet compliance.
• Identify, pick, load, and deliver products professionally and on time.
• Serve and manage customer inquiries efficiently.
• Unload, check, pick, and load deliveries accurately.
• Maintain high levels of customer service at all times.
• Perform warehouse and driving duties, including heavy lifting as required.

Skills

Local knowledge

Driving licence

Listening & instruction following

Construction industry knowledge

Team player

Customer service communication

Tools

PC literacy

Job description

Epwin Group Plc in the United Kingdom is seeking a delivery driver responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service. You will operate Monday to Friday 07:30-16:30, perform weekly vehicle checks, and work as part of a close-knit team.

The role requires a full UK driving licence, good road knowledge, PC literacy, and strong communication with customers and team members. A constructive, can-do attitude is essential.