Delivery Driver

High Seat Ltd; Gildersome; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health cash plan

Westfield Rewards discounts

Colleague discount

Holiday allowance 30 days pro rata, 33

Pension and life cover

Discretionary bonus

Free onsite parking

Events and staff appreciation

Job summary

High Seat Ltd is expanding its delivery team at the HSLLogistics Centre, LS27 7FN. You will provide premium, white-glove furniture delivery, including assembly, and deliver outstanding customer service at homes.

Working 37.5 hours per week with no nights or weekends, you will hold a full driving licence, participate in comprehensive training, and become a valued member of our delivery team with a friendly, caring approach.

Qualifications

• Full driving licence is required.
• Customer experience mindset and a can-do attitude.

Responsibilities

• Make multiple furniture deliveries each day and build rapport with customers.
• Load and unload furniture with delivery and warehouse teams.
• Ensure vehicle safety checks and adherence to health and safety regulations.
• Coordinate deliveries to a schedule and perform quality checks on products and packaging.

Skills

Full driving licence

Customer-focused attitude

Job description

Location: HSLLogistics Centre,LS27 7FN

Salary: £12.96 per hour

Hours of work: 37.5 hours per week - (No nights or weekends)

Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver role might be just what you’re looking for.

Our feel-good benefits:

• Health cash plan - cashback on dental, optical and more
• Discounted shopping & gym memberships with Westfield Rewards
• Brilliant colleague discount (friends and family too!)
• 30 days' holiday (pro rata), rising to 33 with long service
• Contributory pension and death-in-service cover
• Discretionary bonus
• Free onsite parking (at most locations)
• Lovely surprise & delight events throughout the year

What does a day in the role of a driver look like?

As the customer experience sits at the very heart of everything we do; our white-glove delivery experience is often the last touchpoint of the customer journey, so ensuring a premium, personal service, is essential.

We want every customer to feel truly valued and as though they were theonlycustomer that you were delivering furniture to that day. As a highly valued member our delivery team, your primary function will be to delight each and every customer, providing a premium, white-glove delivery service, which includes the assembly of their new chair, sofa and/or bed. To ensure you feel confident in your role and that our customers receive the best service, you will receive comprehensive training and support. You will be of a friendly, caring nature, wearing the HSL smile as you build a good rapport with our customers and/or their loved ones.

A Few things you’ll need:

• A full driving licence
• Provide an excellent customer experience, ensuring a seamless installation process, including the careful preservation of the customer’s home and their new furniture

• Act as a HSL customer champion
• Make multiple deliveries each day
• Work with the delivery and warehouse teams to load and unload furniture onto our delivery vehicles
• Ensure that you adhere to all health and safety regulations, including vehicle safety checks
• Co-ordinate deliveries to a schedule
• Quality checking of products and packaging

The kind of person we love working with:

• Has a friendly, caring nature
• Flexibility to work overtime when required
• While previous experience is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matter to us

All customer facing roles atHSL require the completion of a satisfactory DBS check

A little more about us:

At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.

At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.