Delivery Director: Projects, Services & Performance

Ovarro Limited; Sheffield; On-site; GBP 90,000 - 140,000; Full time

Job summary

Ovarro Limited is seeking a Head of Projects and Service Delivery to lead the end-to-end delivery across projects and services, ensuring commitments are met in time, cost, quality, SLAs and margins. This hands-on leadership role balances strategic oversight with active execution, escalation handling, and ongoing improvement to stabilise delivery and drive results.

The role requires proven experience delivering complex technical projects on time and within budget, managing both project delivery

Qualifications

• Leads end-to-end delivery across projects and services.
• Drives on-time, on-budget delivery with target margins.
• Manages escalations and drives organisational delivery improvement.

Responsibilities

• Lead end-to-end delivery performance across projects and services.
• Ensure >90% of projects delivered on time and on budget.
• Improve delivery discipline and efficiency across the organisation.
• Manage project recoveries and escalation processes.
• Maintain visibility of delivery risks with mitigation plans.

Skills

Delivery leadership

Escalation management

Delivery governance

Education

PMO certification (Prince2 or equivalent)

Job description

Ovarro Limited is seeking a Head of Projects and Service Delivery to lead the end-to-end delivery across projects and services, ensuring commitments are met in time, cost, quality, SLAs and margins. This hands-on leadership role balances strategic oversight with active execution, escalation handling, and ongoing improvement to stabilise delivery and drive results.

The role requires proven experience delivering complex technical projects on time and within budget, managing both project delivery