Delivery Director – AI-Driven FinServ Transformation

GlobalLogic; Glasgow; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health & wellness plan

Private healthcare

Gym discounts

Yoga sessions & massages

Pension scheme

Bonus/reward programs

Volunteer day

Social & team events

Job summary

GlobalLogic, a Hitachi Group Company, seeks an experienced Delivery Manager to drive end-to-end technology delivery for BFSI engagements, ensuring quality and client satisfaction across multiple locations.

You will partner with Account Leadership to lead distributed teams, oversee governance and financial performance, and champion AI-enabled delivery practices, while mentoring delivery leaders and shaping the growth of high-performing teams.

Qualifications

• 10+ years of experience leading large-scale technology delivery programs.
• Strong BFSI domain expertise, preferably within Wealth Management, Private Banking, or Asset Management.
• Proven track record managing delivery organizations and large-scale transformation programs.
• Strong client-facing leadership, with demonstrated experience engaging senior business and technology stakeholders.
• Financial & commercial acumen, including experience managing delivery financials, forecasting, and commercial performance across T&M, fixed capacity, fixed price, and fixed outcome engagements.
• Broad technical knowledge across Cloud, Data, Digital Transformation, AI, and modern engineering practices.
• Excellent communication, leadership, and stakeholder management skills.
• Strong understanding of AI-assisted delivery and the AI Software Development Life Cycle (AI SDLC/DLC) is required; hands‑on experience implementing AI solutions is a strong plus.

Responsibilities

• Own end-to-end delivery across assigned accounts, ensuring quality, predictability, and client satisfaction.
• Drive delivery governance, operational excellence, risk management, and continuous improvement.
• Lead teams across multiple delivery locations to provide seamless client experience.
• Promote adoption of AI-enabled delivery practices and engineering best practices.
• Build trusted relationships with senior client stakeholders, including CIOs, CTOs, and business leaders.
• Act as a strategic advisor, aligning technology delivery with client business objectives.
• Drive customer satisfaction, account advocacy, and executive stakeholder engagement.
• Partner with Account Managers to identify growth opportunities.
• Support solution development, proposals, and strategic account planning.
• Manage portfolio financial performance, including revenue, margin, utilization, and forecasting.
• Build and develop high-performing delivery teams (of 50 to 100).
• Coach and mentor delivery leaders and future talent.
• Foster a culture of accountability, innovation, collaboration, and continuous learning.

Skills

Delivery leadership

Stakeholder management

AI SDLC knowledge

Cloud and data awareness

Financial & commercial acumen

Cross-location collaboration

Stakeholder engagement

Tools

AI SDLC tooling

Forecasting & budgeting tools

Job description

GlobalLogic, a Hitachi Group Company, seeks an experienced Delivery Manager to drive end-to-end technology delivery for BFSI engagements, ensuring quality and client satisfaction across multiple locations.

You will partner with Account Leadership to lead distributed teams, oversee governance and financial performance, and champion AI-enabled delivery practices, while mentoring delivery leaders and shaping the growth of high-performing teams.