Delivery Manager – BFSI IRC302243

GlobalLogic; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing plan

Private healthcare

Discounted gym memberships

Yoga and massages

Pension

Bonus/reward schemes

Volunteering day

Social events

Job summary

GlobalLogic in London is seeking a Delivery Manager to lead cross-functional technology programs, ensure quality, and drive client satisfaction across multiple engagements.

You will partner with Account Leadership, manage distributed teams of 50–100, promote AI-enabled delivery, and strengthen delivery governance while focusing on financial performance and growth.

Qualifications

• 10+ years leading large-scale technology delivery programs.
• Deep BFSI domain expertise in wealth management/private banking/asset management.
• Proven delivery organization management and large-scale transformation experience.
• Strong client-facing leadership with senior stakeholder engagement.
• Financial and commercial acumen across T&M, fixed price and other models.
• Broad tech knowledge: Cloud, Data, Digital Transformation, AI and modern engineering.
• Experience with AI-assisted delivery and AI SDLC/DLC is preferred.

Responsibilities

• Own end-to-end delivery across accounts, ensuring quality, predictability, and client satisfaction.
• Drive governance, operational excellence, risk management, and continuous improvement.
• Lead teams across multiple delivery locations to provide seamless client experience.
• Promote adoption of AI-enabled delivery practices and engineering best practices.
• Build trusted relationships with CIOs/CTOs and business leaders.
• Serve as strategic advisor, aligning technology delivery with client business objectives.
• Drive customer satisfaction, account advocacy, and executive stakeholder engagement.
• Identify growth opportunities with Account Managers.
• Support solution development, proposals and strategic account planning.
• Manage portfolio financial performance: revenue, margin, utilization, and forecasting.
• Build and develop delivery teams (50–100).
• Coach and mentor delivery leaders and future talent.
• Foster a culture of accountability, innovation, collaboration, and continuous learning.

Skills

Delivery leadership

BFSI expertise

Delivery management

Client leadership

Commercial acumen

Cloud & AI

Communication

AI delivery

Job description

Description

As a Delivery Manager, you will be accountable for delivery excellence, client satisfaction, operational performance, and profitable growth across client engagements.

Description

As a Delivery Manager, you will be accountable for delivery excellence, client satisfaction, operational performance, and profitable growth across client engagements.

Working in partnership with Account Leadership, you will lead distributed teams, drive transformation initiatives, and serve as a trusted advisor to senior client stakeholders. The ideal candidate will have strong BFSI experience, with expertise in Wealth Management, Private Banking, Asset Management, or Investment Services.

Requirements

• 10+ years of experience leading large-scale technology delivery programs.
• Strong BFSI domain expertise, preferably within Wealth Management, Private Banking, or Asset Management.
• Proven track record managing delivery organizations and large-scale transformation programs.
• Strong client-facing leadership, with demonstrated experience engaging senior business and technology stakeholders.
• Financial & commercial acumen, including experience managing delivery financials, forecasting, and commercial performance across T&M, fixed capacity, fixed price, and fixed outcome engagements.
• Broad technical knowledge across Cloud, Data, Digital Transformation, AI, and modern engineering practices.
• Excellent communication, leadership, and stakeholder management skills.
• Strong understanding of AI-assisted delivery and the AI Software Development Life Cycle (AI SDLC/DLC) is required; hands-on experience implementing AI solutions is a strong plus.

Job responsibilities

Delivery Leadership & Governance

• Own end-to-end delivery across assigned accounts, ensuring quality, predictability, and client satisfaction.
• Drive delivery governance, operational excellence, risk management, and continuous improvement.
• Lead teams across multiple delivery locations to provide seamless client experience.
• Promote adoption of AI-enabled delivery practices and engineering best practices.

Client Relationship Management

• Build trusted relationships with senior client stakeholders, including CIOs, CTOs, and business leaders.
• Act as a strategic advisor, aligning technology delivery with client business objectives.
• Drive customer satisfaction, account advocacy, and executive stakeholder engagement.

Growth & Commercial Management

• Partner with Account Managers to identify growth opportunities.
• Support solution development, proposals, and strategic account planning.
• Manage portfolio financial performance, including revenue, margin, utilization, and forecasting.

Leadership & Talent Development

• Build and develop high-performing delivery teams (of 50 to 100)
• Coach and mentor delivery leaders and future talent.
• Foster a culture of accountability, innovation, collaboration, and continuous learning.

What we offer

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region supports a hybrid model that can flex across a wide spectrum of working options determined by business, customer and individual needs.

• comprehensive health and wellness plan
• private healthcare (clinical and mental wellbeing)
• discounted gym memberships
• in office yoga sessions and massages
• competitive pension scheme
• recognition schemes through bonus/reward initiatives
• annual volunteering day – so you can take time to support a cause close to your heart
• social trips to the zoo, quiz nights, sports events, theatre trips and much more

We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation, and we actively welcome applications from people with a disability or long-term health condition. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum essential criteria for this vacancy.

We are committed to providing reasonable adjustments. If you require any adjustments for the application process, the interview, or the job itself, or if you need this information in an accessible format, please contact [e-mail].

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.