Delivery & Branch Support Specialist

Euro Car Parts Limited; King's Lynn; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including Bank

Exciting Career Growth

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Limited is hiring a Branch Assistant at our King's Lynn branch. You will support deliveries, warehouse tasks and trade counter help to ensure outstanding customer service and a smoothly run branch.

You'll be on the move, building relationships with customers and colleagues, using handheld devices, and ensuring safety and stock accuracy. Full training will be provided and opportunities for career growth across the UK & Europe.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• An understanding of safe working practices and Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• A flexible, reliable and team-focused approach.
• Experience within the automotive, retail or logistics sector would be an advantage, as would knowledge of stock control, warehouse operations, vehicle compliance or ePOD technology—but these aren't essential, as full training will be provided.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.

Skills

Customer service

Delivery driving

Warehouse operations

Driving licence

Communication

Organization

Safety awareness

IT handheld devices

Job description

Euro Car Parts Limited is hiring a Branch Assistant at our King's Lynn branch. You will support deliveries, warehouse tasks and trade counter help to ensure outstanding customer service and a smoothly run branch.

You'll be on the move, building relationships with customers and colleagues, using handheld devices, and ensuring safety and stock accuracy. Full training will be provided and opportunities for career growth across the UK & Europe.