Delivery Assistant – Two-Person Team (Coventry)

GXO Logistics, Inc; Coventry; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Store discount

Pension

GP service

Life assurance

Employee assistance program

GXO University

Job summary

GXO is seeking a Drivers Mate to join the Store to Home team in Coventry (CV3 2JD). The role is full-time and permanent with a two-week rotating shift pattern (Mon-Fri Week 1 / Sun-Thu Week 2) starting at 11:00, 40 hours per week.

You will work in a two-person team delivering products to customers’ premises and supporting the driver with loading and unloading. The position includes a competitive hourly rate, overtime, pension, store discounts, and access to GXO University.

Qualifications

• Experience of dealing with multi drop home delivery preferred but not essential.
• Excellent customer service skills, both written and verbal.
• Willingness to undertake manual handling tasks such as pulling, lifting and pushing.

Responsibilities

• Work as part of two-person team delivering products to customer’s premises (room of choice) on multi-drop basis – an average of 16 drops per day off peak and 24 drops per day in peak season.
• Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading vehicles as and when required.
• Provide effective customer service while ensuring goods are delivered in excellent condition.
• Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner.

Skills

Customer service

Multi-drop delivery

Manual handling

Problem solving

Job description

GXO is seeking a Drivers Mate to join the Store to Home team in Coventry (CV3 2JD). The role is full-time and permanent with a two-week rotating shift pattern (Mon-Fri Week 1 / Sun-Thu Week 2) starting at 11:00, 40 hours per week.

You will work in a two-person team delivering products to customers’ premises and supporting the driver with loading and unloading. The position includes a competitive hourly rate, overtime, pension, store discounts, and access to GXO University.