Defence Training Specialist

Hexegic; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Professional development budget

Wellness program

25 days annual leave

Job summary

Hexegic is seeking a Defence Training Specialist for a fully on-site role in Greater London. The successful candidate will be a superuser for the defence application, delivering training, providing first-line support, and mentoring users to maximise system capabilities.

The role includes on-call support and collaboration with development teams. Previous application-specific experience is not essential, as comprehensive training and mentoring will be provided.

Qualifications

• Defence trainer or related training qualification preferred.
• Experience with varied instructional techniques.
• Proven training background and capability to mentor learners.

Responsibilities

• Deliver training material and courses to users in classroom or one-on-one settings.
• Provide first-line user support for the defence application and liaise with higher levels of support.
• Mentor users to enhance knowledge of existing and new features.

Skills

Defence trainer

Instructional techniques

Training background

Communication

Teamwork

Interpersonal skills

Job description

Job Description

Note: this is a fully on site role, and candidates for this role are required to hold active developed vetting in the UK.

The role

The Defence Training Specialist will act as a superuser for the defence application, providing embedded user support for the defence application covering all aspects of the project from training and mentoring to providing first line support and some platform management functions. The user community will be their primary focus, conducting training sessions and proactively working with users to assist them achieve their objectives.

The Training Specialist will themselves receive a comprehensive training package on the application as well as ongoing mentoring and support and as such previous experience in this particular application is not essential.

About us

Hexegic are a leading technical consultancy providing agile multi-disciplinary teams to high performing organisations. The company promises exciting, engaging and rewarding projects for those that are keen to develop and build a successful career.

Core Responsibilities

• Deliver a range of training material and courses to the users in an appropriate manner from classroom to one-on-one tuition
• Provide first line support for the application to the end users and offer liaison for higher levels of support, the development team and management
• Mentor the user’s knowledge of existing and new application features and guide them on how best to exploit the capabilities to enhance their product
• Capture user requirements for application enhancement and feed these back to the development team for assessment and where possible rapid deployment
• Requirements capture to enhance the capability with end-user feedback
• Work both as part of a team but also sometimes autonomously and be able to support some on-call working

What we are looking for

• Training qualification such as Defence Trainer, Defence Train the Trainer
• Experience of various instructional techniques
• Strong training background
• Ability to communicate complex material in a clear and concise manner to a range of user abilities
• Ability to work in a team and autonomously
• Strong interpersonal skills.

What’s in it for you?

• Base salary of £50,000-£60,000
• £5000 a year professional development budget
• Wellness program
• 25 days annual leave