Defence & Space Multi-Skilled Support Technician

Serco Group; Harrogate; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Competitive holiday package

Contributory pension scheme

Extensive internal training

Job summary

Serco Group in the Defence Aviation and Space team is hiring a Multi-Skilled Support Technician in Harrogate to support a wide range of technical activities across varied environments, delivering high-quality services that maintain critical infrastructure.

You’ll collaborate with customers, colleagues and stakeholders, apply problem-solving skills, and uphold health, safety and security standards while pursuing continuous improvement in line with contract requirements.

Qualifications

• Proven experience delivering quality outcomes in challenging information technology and infrastructure environments.
• Working knowledge of copper and fibre cable installation.
• Strong communication, organisation and prioritisation skills.

Responsibilities

• Carry out a variety of multi-skilled activities in line with customer requirements and operational priorities.
• Assess tasks within your skill range and communicate recommended actions and potential impacts to colleagues.
• Coordinate effectively with team members to support service delivery and operational success.
• Respond promptly to verbal and written requests from customers and stakeholders.
• Support the identification and development of new work opportunities and continuous improvement initiatives.
• Participate in on-site and external training activities to maintain and develop technical capability.

Skills

IT & infrastructure experience

Copper & fibre cable installation

Strong communication

Problem-solving

Job description

Serco Group in the Defence Aviation and Space team is hiring a Multi-Skilled Support Technician in Harrogate to support a wide range of technical activities across varied environments, delivering high-quality services that maintain critical infrastructure.

You’ll collaborate with customers, colleagues and stakeholders, apply problem-solving skills, and uphold health, safety and security standards while pursuing continuous improvement in line with contract requirements.